Production Support Admin

Information about the position

Place of work


Job description, responsibilities and duties

Setup of the environment, systems maintenance on daily basis, logs check, support of infrastructure on OS & DB patching/upgrades, health checks, improvements proposals
File systems utilization, table partitioning, batch processing checks, review application logs, automation processes
Basic and deeper investigation of incidents, follow up with infrastructure and development if needed(code change required), root cause analysis
Review of deployments readiness,
Deployments (code and/or configuration) execution (manual or scripts – SCM), validation of deployments changes
Monitoring tool maintenance (deployments and/or run) , alerts maintenance, review of alerts and thresholds, handbooks for GCC Generating reports requested by clients/other teams requests, impact reports
Capacity and performance reviews periodically, trends DR test organization/driving & execution on yearly basis based on RTO agreed

Basic wage component (gross) and other rewards

Starting from 1500,- EUR. Final salary depends on previous experience of candidate.

Contract type


Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization


Personality requirements and skills

4+ yrs of related IT experience.
Bachelor’s Degree or equivalent work experience. Has moderate knowledge in functions they support. General understanding of business issues.


Brief description of the company

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is a family friendly employer, committed to fostering an environment of diversity and inclusivity. We welcome conversations with all applicants about how we can help you progress your career at First Data.

Main focus of the company's activities

Information technology, computer programming, web portals

Company address

First Data Resources Slovakia, s.r.o.
Digital Park II, Einsteinova 25
851 01 Bratislava

Contact person: Valeria Lipkova
E-mail: send CV
ID: 3617393   Dátum zverejnenia: 8.3.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Starting from 1500,- EUR. Final salary depends on previous experience of candidate.