Desktop Services Analyst /End User Support

Information about the position

Place of work


Job description, responsibilities and duties

Consults with users to assist in determining hardware, software, or system specifications.
Modifies systems and/or programs based on user and system specifications. Assists in designing, developing, testing and implementing technical solutions for business applications.
Evaluates and integrates new hardware configurations and provides support of client technologies on workstations, servers and peripherals.
Responds to work requests regarding installation, configuration and/or maintenance of client software and the deployment of new technology releases, patches and virus remediation, performing new PC installations, troubleshooting, and software repair.

Basic wage component (gross) and other rewards

Starting from 1300,- EUR. Final salary depends on previous experience of candidate.

Contract type


Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

4+ yrs of related IT experience. Bachelor’s Degree or equivalent work experience. Has moderate knowledge in functions they support. General understanding of business issues. Strong knowledge of IT Systems Management and
Customer Support Function.


Brief description of the company

First Data is a global leader in commerce-enabling technology solutions, serving more than six million business locations and 4,000 financial institutions in 118 countries around the world. Our 23,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 2,300 transactions per second and $1.9 trillion per year. First Data is a family friendly employer, committed to fostering an environment of diversity and inclusivity. We welcome conversations with all applicants about how we can help you progress your career at First Data.

Main focus of the company's activities

Information technology, computer programming, web portals

Company address

First Data Resources Slovakia, s.r.o.
Digital Park II, Einsteinova 25
851 01 Bratislava

Contact person: Valeria Lipkova
E-mail: send CV
ID: 3577657   Dátum zverejnenia: 14.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Starting from 1300,- EUR. Final salary depends on previous experience of candidate.