Key Account Manager for Croatia and Slovenia

Finax, o.c.p., a. s.

Place of work
Remote work
Contract type
full-time, trade licence
Wage (gross)
1 600 EUR/monthSalary conditions are subject to agreement, depending on skills and experience.

Information about the position

Job description, responsibilities and duties

Your agenda will be built up of

- performing actions to ensure operation of Croatian and Slovenian markets within the IBD (International business development) department, in the areas of managing content, operational processes, updating documentation and other actions according to the instructions of the superior
- developing and using the extensive product and industry knowledge that our clients expect from Finax
- ensuring consistent customer satisfaction and enabling further product growth and development
- communicating internally and with clients regarding queries, improvements and other questions
- providing support to other team members in all areas of product quality, marketing and PR, and other departments
- carrying out other tasks entrusted to him/her by management
- proofreading and editing blog articles before publishing, simple keyword research and following SEO guidelines aimed at increasing web traffic, managing and promoting posts on social networks, identifying customer needs and recommending new topics based on findings, ensuring all-round consistency (style, fonts, images and tone), translations of content in English into Croatian and Slovenian, preparation of presentations in Power Point.

Employee perks, benefits

- working in a fast-growing company,
- opportunities for personal development and career growth,
- dynamic and professional team which is happy to share all the wisdom and provide the necessary support and trainings
- financial contribution to trainings and well-being
- last but not least: team buildings

Information about the selection process

Remote work
- combination of remote work (extensive home-office) & work from our head office based in Bratislava (ROSUM - Bajkalská 19B)
- work covering Croatian and Slovenian markets with the future prospect of working in our branch office in Zagreb

If you are interested in our offer, please send us your structured CV before June 30. We thank all applicants for their interest in advance.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

Slovenian - Advanced (C1) and Croatian - Proficiency (C2) and English - Upper intermediate (B2)

Driving licence


Number of years of experience


Personality requirements and skills

- financial background, interest and overview in financial markets, fintech
- amazing communication and organizational skills, responsible approach to work
- active knowledge of Croatian (C2 or C1), Slovenian (C1), either English (B2-C1) or knowledge of Slovak (B2-C1) language is required.
- previous experience in customer care / helpdesk and professional communication is more than welcome
- precision, flexibility, ability to absorb large amounts of information & open -mindedness, approach of a team player with independent attitude towards tasks and responsibilities, pleasant behavior


Brief description of the company

Finax is a securities dealer licensed by the National Bank of Slovakia. We were the first to bring the robo-advisor platform, i.e. automated online financial advisor, not only for Slovakia and Poland but also for other markets in Central Europe. In March of this year, we won the Investment Product of the year award at one of the largest investment events in Europe, Invest Cuffs, in Krakow. In adition to that, we are the first financial institution in the EU which obtained a license to provide the pan-European PEPP investment product.
Finax currently manages assets worth 440 million € for 47,000 clients in five countries and plans to expand to other markets as well.
Finax's mission is to make investing accessible to ordinary people.

Number of employees

50-99 employees
ID: 4531543  Dátum zverejnenia: 1.6.2023  Základná zložka mzdy (brutto): 1 600 EUR/month