Account Manager (Romania & Hungary)

Finax, o.c.p., a. s.

Place of work
Remote work
Contract type
full-time, trade licence
Start date
ASAP
Wage (gross)
1 300 EUR/monthSalary conditions are subject to agreement, depending on skills and experience.

Information about the position

Job description, responsibilities and duties

Your agenda will be built up of

60% client facing agenda and customer support
- communication with clients while presenting our products and answering client‘s questions, ensuring customer care on a highly professional level (no cold calls at all!)
- taking care of day-to-day operations, communicating with clients, preparing podcasts and webinars
- handling day-to-day follow ups with clients and complementing their understanding of the product, resolving any ad-hoc client issues

25% creative content creation and presentation
- creating blogs, webinars, podcasts and tons of content in the field
of investing and personal finance, with the goal to increase the financial literacy among clients and prospective clients
- increasing our brand recognition by attending B2B & B2C conferences, events as a speaker, host or guest of e.g. panel discussions

15% business development and sales support
- supporting existing B2B partners, cooperations and campaigns
- following up the the requirements of B2B partners, providing them with a training on Finax products
- marking down potential improvements and streamlining the processes

Employee perks, benefits

- working in a fast-growing company,
- opportunities for personal development and career growth,
- young, dynamic and professional team which will be happy to share all the wisdom and provide the necessary support, trainings
- last but not least: Team buildings

Information about the selection process

- full-time employment or other type of contract – upon agreement
- combination of remote work (extensive home-office) & work from our head office
- based in Bratislava (ROSUM - Bajkalská 19B)

If you are interested in our offer, please send us your structured CV. We thank all applicants for their interest in advance.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

Hungarian - Proficiency (C2) and Romanian - Proficiency (C2) and English - Upper intermediate (B2)

Personality requirements and skills

- financial background, interest and overview in financial markets, fintech and local (ro) market products & development,
- amazing communication and organizational skills, responsible approach to work
- active knowledge of Romanian (C2) and Hungarian (C2), either English (B2-C1) or knowledge of Slovak (B2-C1) language is required, while any other CEE language (to, pl, cz, hr) is a huge advantage
- previous experience in customer care / helpdesk and professional communication is more than welcome
- precision, flexibility, ability to absorb large amounts of information & open-mindedness, approach of a team player with independent attitude towards tasks and responsibilities, pleasant behavior.

Advertiser

Brief description of the company

Finax is a securities dealer licensed by the National Bank of Slovakia. We were the first to bring the robo-advisor platform, i.e. automated online financial advisor, not only for Slovakia and Poland but also for other markets in Central Europe. In March of this year, we won the Investment Product of the year award at one of the largest investment events in Europe, Invest Cuffs, in Krakow. In adition to that, we are the first financial institution in the EU which obtained a license to provide the pan-European PEPP investment product.
Finax currently manages assets worth 500 million € for 50,000 clients in five countries and plans to expand to other markets as well.
Finax's mission is to make investing accessible to ordinary people.

Number of employees

50-99 employees
ID: 4341426  Dátum zverejnenia: 29.5.2022  Základná zložka mzdy (brutto): 1 300 EUR/month