Application support

Ferratum Slovakia s.r.o.

Place of work
Prievozská 4, 821 09, Bratislava
Contract type

Information about the position

Job description, responsibilities and duties

Ferratum Group IT are searching for an Application support located in our Bratislava office.

Responsibilities will cover:
• Analyzing the requirements collected from the stakeholders
• Helping business with shaping of their demand with IT language
• Dividing the business requirements between support and development types with consequent solving of support tickets
• Troubleshooting technical issues, issue tickets, assign priority, and escalate problems when necessary
• Process and technical improvements
• Participation on projects, development lifecycle
• User trainings

Employee perks, benefits

• A pleasant international team and the opportunity to use English on daily bases
• Working with the newest technologies
• Fast growing company with bright future for personal development and professional career

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Number of years of experience


Personality requirements and skills

• Min 2 years’ experience in Application support or Service desk
• Understanding of IT development lifecycle and Scrum methodology
• Knowledge of SQL is highly appreciated, knowledge of JIRA is welcomed
• Experience with programming\development is welcomed
• English language is a must
• Analytical thinking and attention to detail
• Ability to handle and prioritize parallel tasks and respond to ad hoc requirements


Brief description of the company

Ferratum is a pioneer in the field of financial technology and mobile consumer lending. Since 2005, the company has expanded its operations into more than 20 countries across Europe, North America and the APAC region. Ferratum Group’s headquarters are in Helsinki, Finland and the company is listed in the Prime Standard segment of the Frankfurt Stock Exchange.

With our EU banking licence and our established Big Data technology, we are poised to establish ourselves as a leading mobile bank at the cutting edge of the digital revolution in the banking sector. Our aim is to be at the forefront of the mobile revolution in banking. Our main focus is on simple mobile solutions that satisfy every expectation of our customers. With Ferratum Group, your smartphone becomes a mobile bank.

Number of employees

500-999 employees

Company address

Ferratum Slovakia s.r.o.
Prievozská 4
821 09 Bratislava
ID: 2812762   Dátum zverejnenia: 22.12.2016