Clearance Operations Manager

Key responsibilities:

• Develops and implements effective processes and controls to ensure ongoing achievement of customs regulatory compliance
• Determines, justifies, and secures all resources (people, equipment, applications, external licenses, etc) required to support effective management of clearance (and operational processes) for immediate and longer terms
• Develops and implements effective tactics, plans, and processes to ensure optimum utilization of resources and achievement of EMEA and local country clearance and brokerage goals
• Manages ongoing performance due to changing requirements/priorities
• Manages vendor performance levels and leads negotiations with new and existing vendors
• Identifies and influences the development of innovative and customized solutions in order to increase Customer satisfaction
• Identifies and develops local opportunities to provide new services and participating in EMEA projects to develop full brokerage solutions
• Directly control budget and monitor for financial exposure (duties and taxes, fines and penalties)
• Builds effective networks relationships with key stakeholders, customs, trade and government authorities, vendors, and external bodies across the business in order to achieve optimal business outcomes
• Leads the management team in developing and implementing effective tactics and plans to influence forthcoming changes to Customs and/or regulatory requirements.
• Manages the ongoing recruitment, selection, and development of Management and Professional employees performing diverse functions.
• Develop optimum performance levels by communicating a compelling vision and purpose, translating customs regulatory, EMEA and corporate requirements into meaningful and practical local actions and targets.
• Drives optimum profitability by using robust methods and tools to manage the budget

The ideal candidate will have:

• Min. 3 years experience in managing a team of Clearance &Brokerage Operations
• In-depth knowledge of current European & local customs related regulations, legislation & practices with experience in managing regulatory compliance
• Excellent project management skills with experience in managing large projects/process improvement
• Excellent commercial awareness
• Excellent understanding of financial controls & budgetary responsibilities with experience of managing a large project or departmental budget
• Higher education
• Very good level of English spoken and written
• Good PC skills / competent in using office software packages
• Strong leadership skills
• Able to operate effectively in a culturally diverse business environment
• Excellent process management skills with experience in managing multiple processes and of ensuring best practice methods are consistently adopted
• Excellent presentation & interpersonal skills as well as influencing and persuasion skills
• In-depth analytical and problem-solving skills

The offer we provide:

• AIC- annual Incentive Compensation
• The opportunity to work in a global organization in a dynamically developing industry
• Implementation of new business challenges
• Contract of employment
• Flexible working time / hybrid work possible
• Personal development programs (tuition allowance of up to 3000USD/year)
• Meal vouchers – 6,23 EUR/ day (fully covered by the employer)
• Coffee/tea/snacks at the office
• MultiSport card