Customer Service Agent for successful e-commerce Startup needed! (SVK/EN/RO/PL/HU/HR/BG)

eyerim s.r.o.

Place of work
Michalská, Bratislava
Contract type
full-time
Start date
01.02.2019
Basic wage component (gross) and other rewards
800-1000 €/month. Actual salary is likely to be higher based on skills, experience and knowledge.

Information about the position

Job description, responsibilities and duties

Become a master in the field of fashion industry and designer eyewear and help us make eyerim a place where a shopper can experience nothing but excellent care and professional yet fresh attitude. Greet customers warmly and resolve their questions via phone, email or live-chat like a total pro. By doing so, you will be in touch with all teams, from Supply Chain to Production and UX, and you will gain holistic vision of company’s processes.

What we expect:

- Being able to talk everyday English and deal with English emails is an absolute must-have.

- Positive attitude, energetic approach and self-motivation are all essential

- Excellent communication skills that result in ultimate customers’ shopping experience

- Willingness to learn and bring new approaches to your day-to-day tasks in the team

Employee perks, benefits

Join us and you will experience no less than:

Fast personal/professional growth - We will give you insights into all relevant aspects of founding and running a company.

Startup environment - We want you to take own initiative and creativity to support our expansion.

Great working atmosphere in an international environment - Dynamic and highly motivated team that works hard but knows what a good coffee is and where to grab a beer in the neighbourhood.

Centrally located office - Our office is located right in the heart of Bratislava. We have recently moved to our new home on Michalska street with the best view you can ever imagine.

Information about the selection process

Expected date of completion of the selection process

31 January 2019 (there are still 9 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Slovak - Proficiency (C2) or English - Advanced (C1) or Bulgarian - Proficiency (C2) or Croatian - Proficiency (C2) or Hungarian - Proficiency (C2) or Polish - Proficiency (C2)

The position is suitable for a fresh graduate

Yes

Advertiser

Brief description of the company

eyerim is a premium eyewear e-retailer operating in 18 countries across Europe. From sunglasses to prescription frames and snow goggles, from exquisite designer pieces or mainstream classics to cutting-edge sport collections and small independent manufacturers - eyerim offers everything under one roof.

We are the team of more than 40 young & driven professionals located in the historical center in Bratislava. Also known as one of the fastest growing e-commerce startups in CEE region. Find more about us and our team here:

https://www.eyerim.sk/
https://www.forbes.sk/slovensky-startup-eyerim-ziskal-investiciu-15-miliona-eur/
https://www.etrend.sk/trend-archiv/rok-2016/cislo-46/ako-sa-pripravit-na-vlastny-projekt-chodte-do-sveta-a-do-start-upu.html
https://www.etrend.sk/trend-archiv/rok-2017/cislo-24/martin-zahuranec-26.html

Company address

eyerim s.r.o.
Michalska, 20
81101 Bratislava
https://www.eyerim.sk/

Contact

ID: 3492419   Dátum zverejnenia: 9.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   800-1000 €/month. Actual salary is likely to be higher based on skills, experience and knowledge.