IT Technical Support L1 German Speakers

Experis

Place of work
The Capital Prague, Prague
Contract type
full-time, part-time

Information about the position

Job description, responsibilities and duties

A Top IT Company is looking for talented and passionate candidates who want to start their career in Prague within a strong multinational and growing environment. Be part of a TOP Company which has awards from brands like Cisco and Microsoft and is the number one in Infrastructure, Cyber Security and Hybrid Cloud. Apply and grow with them!

• You will be a part of a motivated multicultural team supporting German speaking clients
• You will be the first point of contact regarding technical requests via phone, mail and other apps
• You will be working with various technologies and different operating systems (Windows/Linux) as well as Data Centre
• You will document all service requests and create a knowledge database
• You will monitor progress against customer SLAs to ensure customer service levels are achieved
• You will escalate issues to other departments if necessary

Employee perks, benefits

• Great salary + 10% monthly bonuses
• Opportunities for personal and professional development
• 5 weeks of holiday
• Meal vouchers
• Mobile phone and notebook
• 3 sick days
• Contribution for public transport ticket
• Contribution for pension insurance
• Language courses
• Providing certificates

Information about the selection process

Are you interested? Please send me your CV in English and I will get back to you soon! In case you have any questions, call me on +420 604 296 754. I am looking forward to hearing from you!

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

A Top IT Company is looking for talented and passionate candidates who want to start their career in Prague within a strong multinational and growing environment. Be part of a TOP Company which has awards from brands like Cisco and Microsoft and is the number one in Infrastructure, Cyber Security and Hybrid Cloud. Apply and grow with them!

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and
German - Upper intermediate (B2)

Personality requirements and skills

• Fluent English and German
• At least 1 year of working experience in a similar position
• Experience with a ticketing system
• Knowledge of PC’s HW and SW

• Some technical knowledge would be advantageous but not a must (an initial training will be provided)
• Analytical thinking and problem solving skills

Advertiser

Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

Experis
Na Florenci 2116/15
110 00 Praha 1
Czech Republic
http://experis.cz/

Contact

ID: 3085602   Dátum zverejnenia: 10.11.2017