Network Service Desk Agent


Place of work
Contract type

Information about the position

Job description, responsibilities and duties

As NOC technician, you will be responsible to operate Services on production (LAN/WAN, Fixed Voice, mobile Etc.) own incidents, resolve them swiftly and drives through to final fix, working with customers and other internal teams as appropriate. Minimize controllable outages by ensuring that services are proactively monitored.

Employee perks, benefits

- Opportunity to work in a large international company
- Good financial evaluation
- Benefit program (5 weeks of vacation, lunch vouchers)

Company on whose behalf the position is being filled


For our important client, company based in Prague, we are looking for suitable candidates for position: Network Service Desk Agent

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

· Use of MS office and other company systems
· Telco or IT experience is a plus
· Cisco certifications. CCNA preferred
· Responsible person
· Well organized person
· Fluent English
· Easy learning person
· Able to handle different processes together
· Analytical skills
· Team player


Brief description of the company

Experis is dedicated to connecting talented individuals with businesses and opportunities across a number of professional sectors, including IT, Finance, Engineering and Healthcare. We will work with over 80 percent of the Fortune Global 500 providing you access to a huge network of opportunities. Our consultants have deep industry knowledge and understand the challenges you’re facing. We’ll connect you to the roles that can help you accelerate your career.

The company is a holder of a licence to offer recruitment services.

Number of employees

50-99 employees

Company address

Na Florenci 2116/15
110 00 Praha 1
Czech Republic