ESET NetProtect Technical Sales & Consultancy Lead

Do you have what it takes to work in technical sales?
Are you confident enough to support our sales colleagues both in terms of technical demonstrations and assisting on installations of our products?
Great!
We would love to learn more about you, your passions and motivation for your next career move.

Your role will be:

• Be a critical member of ESET NetProtect customer acquisition and management team. Assisting in the technical alignment of ESET NetProtect and our ISP / Telco partners.
• Be the Technical “specialist” liaison between ESET and our ISP / Telco partners from initial proposition, suggested incorporation with customer topology, general demonstration, comprehensive PoC, full integration and primary technical account Management.

Responsibilities and Duties:

Acquisition:

• Provide product demonstrations both in person and online to potential clients or partners and be the technical lead on large deals, driving the opportunity to close.
• Provide technical training to local Engineering team
• Keep accurate notes in CRM for all related activities.
• Work on answering of RFP’s and RFI’s

Integration:

• Be the lead technical liaison for Paid Proof of Concepts (PoCs);

Scoping requirements (Success Criteria)

• Agreeing architecture topology with customer
• Scope and complete integration Statements of Work (SoWs) for the successful integration of ESET NetProtect into our aligned ISP / Telco customers.
• Proactively work with integrators (either internal or third party organizations)

Technical Account Management:

• Respond to named reseller and High profile customer requests for technical assistance.
• Named technical liaison for high profile ISP / Telco accounts, participating into proactive customer engagement, customer escalation, etc.

General :

• Consult with external customers to interpret customer requirements while providing product application assistance.
• Participate in trade shows, seminars, and other industry events.
• Provide feedback to product development regarding product changes as it relates to customer requirements.

What do we expect from you?

• Fluent English (C1)
• University degree (Bc. Or higher)
• 10+ (maybe less) years of experience in Cyber Security Sales Engineering or Professional Services/Consulting experience.
• Customer facing experience is necessary
• Experience working within ISP / Telco environment (necessary)
• Experience with DNS Resolver technology (Knot, Unbound, PowerDNS, etc.)
• Experience with Microsoft Azure deployments
• Experience in Telco / ISP business is advantageous
• Understanding of Linux on a basic administrator level (required)
• Technical knowledge of internet protocols (practical experience with DNS protocol (preferred)
• Knowledge of container orchestration system (i.e. Kubernetes (preferred), or Docker)
• Knowledge of Scripting (Java, Python. Bash)
• Knowledge of Network security and protection against malware

Personal characteristics:

• Positive “can-do” attitude
• Practical problem solving
• Ability to communicate with various different audiences (both from a cultural and technical capabilities perspective)
• Willingness to travel (up to 30% with majority within EMEA region)

BENEFITY PRE TEBA

Flexibilita

Firemné podujatia

Benefity pre celú rodinu

Šport a zdravie Wellbeing

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