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IT Business Analyst

Place of work
Bratislava, Slovakia (Job with occasional home office)
Contract type
Wage (gross)
From 2 300 EUR/monthPerformance bonus 2 times per year up to 16,67% of the basic salary paid for the evaluation period(usually 6 months).
*The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.

Information about the position

Job description, responsibilities and duties

We are looking for IT Business Analyst for our ESET team who will analyze and validate stakeholders business needs and specify how to fulfill them.

You would be working on the products for our customers from business and consumer environment and you would participate on the delivery of new features for our flagship products like ESET Smart Security, ESET Endpoint Security, ESET Home platform and many others. Your work will never be boring as you would work on a wide range of different tasks – from licensing system to new security features.

Our team has participated on the delivery of many great products and features in our products like whole new ESET Home platform, Anti-Theft, Parental Control, Password Manager, platforms for our business customers and many others.

What does working as IT Business Analyst entail?

- Being a mediator between internal customer (mainly product management department) and software development team.

- Gathering requirements from the key stakeholders and identifying problems, risks and grey zones related to them.

- Being a part of an agile discovery and delivery team responsible for proposing the solutions (conceptual and technical) in cooperation with other key roles like UX designers, architects, product owners and developers.

- Preparing detailed specification using user stories supported by UML models and diagrams to specify implementation details.

Employee perks, benefits

• Support in personal and professional development - opportunities to attend various trainings, courses, conferences or meetups
• Attractive financial bonus paid twice a year based on your performance
• Financial support in case of life milestones (wedding, childbirth)
• Complementary retirement savings contributions
• Fully covered 7 EUR/per day meal vouchers
• Wide range of benefits in sport, healthcare, culture, education and other areas
• "Refer a friend" benefit - the opportunity to receive a financial bonus when referring a friend for an open vacancy
• Available home-office days - 12 days per month (in SR)
• Fully-paid 3 sickdays
• Loyalty program - extra vacation days and financial bonus after working at ESET for 5 and more years
• Mind & Soul program - free helpline and counselling in personal and professional development
• Sport activities support – possibility to participate in various races, bike cages, bikes for rent
• Fresh fruit, tea, coffee, non-alcoholic beverages - you can find them all in every kitchen
• Casual, friendly, open culture with no dress code
• Participating in company events
• Opportunity to use company common areas (terrace, relax zone, library) for a chill time and meetings with colleagues
• Volunteering and opportunity to participate in various CSR activities

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

UML - Unified Modeling Language - Basic

Personality requirements and skills

- Experience: 3+ years (senior)
- University Degree
- Ability to talk to both - technical and business people

Nice to have

- UML (beginner), Enterprise Architect, Jira, Confluence
- Technical background (Familiar with SW development methodologies)
- Agile approach (SAFe framework)


Brief description of the company

The beginnings of ESET date back to 1987, when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world’s first computer viruses. They did not know that they had created one of the most successful antivirus programs in the world – dubbing it NOD. In 1992, together with their mutual friend Rudolf Hrubý, they formally established ESET.

What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET’s NOD32 technology protects over 100 million users across the world.

This success did not come overnight. The company’s global success and growth was given a boost in 1998 with its first “VB100” award from the prestigious Virus Bulletin magazine. Since then, we’ve received this accolade more than 100 times.

Today, over 1,800 employees around the world drive the company’s success – a telling increase from 3 in 1987 and 135 in 2006. Almost 900 of them are based in Slovakia, the home of ESET headquarters.

Throughout the company’s expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.

Number of employees

1000 and more employees


Contact person: Eva Kvasničková Verbich
E-mail: send CV
ID: 4026553  Dátum zverejnenia: 11.11.2022  Základná zložka mzdy (brutto): 2 300 EUR/month