Technical Support Engineer

Place of work
Bratislava
Contract type
full-time
Basic wage component (gross) and other rewards
from 1300 EUR/month
*The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Information about the position

Job description, responsibilities and duties

We are looking for a new colleague for our Technical Support Department. Employee on this position will have good knowledge of ESET products and will provide support for our partners from all over the world. If you are interested in learning about new technologies and are able to communicate your ideas clearly and effectively, this position might be suitable for you.

Responsibilities:
- Provide technical support for ESET products to our customers and partners
- Get in touch with ESET products before their release
- Search for solutions of issues in cooperation with developers
- Gather data about new issues solved and provide them to other teams / departments
- Provide 24/7 availability to our partners (work on shifts)

Employee perks, benefits

Bottomless drinks for all! Enjoy coffee, tea, juice or mineral water and other beverages to your heart’s content.

You will not go hungry. For each working day at ESET you will receive meal vouchers, fully reimbursed by the company. And should hunger strike during the day, you can grab a healthy snack in one of the kitchenettes.

Whether you commute by car, tram, bicycle or by foot, you are entitled to a transportation allowance once on board with ESET.

We support your personal development to help you grow on the job. You can attend a number of training courses, presentations, professional conferences and, best of all, you can improve your language skills, compliments of ESET.

We don’t want you to spend the whole day sitting behind a computer. Head out to the fitness center to lift the body and spirit.

We think family comes first. That’s why for your life’s milestones, such as wedding or birth of your children, in addition to our warmest congratulations, we also give you a financial contribution.

Even though we don’t have the fountain of youth, we can offer the next best thing – we contribute to your retirement savings.

Work hard, play hard. This is what we believe in and that’s why we organize a number of events for our employees throughout the year to relax and enjoy leisure time together.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Qualifications:
- Fluent English language is a must
- Advanced/expert knowledge of Microsoft Windows OS

Knowledge of at least one of the following:
- Advanced/expert knowledge of UNIX/Linux OS
- Advanced/expert knowledge of Microsoft Windows Server

Knowledge of following is an advantage:
- Microsoft Exchange Server
- Microsoft SharePoint Server
- IBM Lotus Domino - email server
- Android
- Mac OS X
- ESET Remote Administrator
- Experience with antivirus products
- Experience with network administration
- Excellent communication skills
- Drive to learn
- Self-reliance

Advertiser

Brief description of the company

The beginnings of ESET date back to 1987, when two young programming enthusiasts, Peter Paško and Miroslav Trnka, wrote a program for the detection of one of the world’s first computer viruses. They did not know that they had created one of the most successful antivirus programs in the world – dubbing it NOD. In 1992, together with their mutual friend Rudolf Hrubý, they formally established ESET.

What started as the brainchild of a few friends has evolved into the most valuable international brand of any Slovak company. Today ESET’s NOD32 technology protects over 100 million users across the world.

This success did not come overnight. The company’s global success and growth was given a boost in 1998 with its first “VB100” award from the prestigious Virus Bulletin magazine. Since then, we’ve received this accolade more than 100 times.

Today, over 1,400 employees around the world drive the company’s success – a telling increase from 3 in 1987 and 135 in 2006. Almost 700 of them are based in Slovakia, the home of ESET headquarters.

Throughout the company’s expansion, we have stayed true to the principles on which we were founded, and we remain independent in order to continue to meet new challenges.

Number of employees

1000 an more employees

Company address

ESET, spol. s r.o.
Aupark Tower, 16th Floor, Einsteinova 24
851 01 Bratislava
http://www.eset.sk

Contact

Contact person: Hanka Bóriková
Tel.: +421 2 322 44 070
E-mail: send CV
ID: 2129649   Dátum zverejnenia: 11.6.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 1300 EUR/month