1st Level Operations Professional (Slovak speaker)

Ericsson Slovakia, spol. s r.o.

Place of work
Banská Bystrica
Contract type
Start date
Basic wage component (gross) and other rewards
13000 EUR per year

Information about the position

Job description, responsibilities and duties

Job Summary:
We are now looking for a 1st Level Operations professional. This job role is responsible for the coordination, support, management and execution of reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

You will support the following systems and functions:

Event management
Incident management
Remote site access control
Legal request execution
Billing operations
Assurance support activities
Fluent communication in Slovak and English (read/write)
Key Qualifications:
Education: Academic degree, minimum on bachelor level, in engineering (IT, Telecom)
Minimum years of experience: 3-5 years’ experience of deploy system test and lead testing team.
Domain experience: area of expertise –OSS, IMS, Radio Network, Transmision Network etc.
Additional Requirements:
Willingness to learn
Knowledge sharing & collaboration skills
Problem solving & creative thinking
Ericsson knowledge
English skills
Fluent in Slovak
Delivering results & meeting customer expectations
Working with people
Manage instructions & procedures
Applying expertise & technology
Why is Ericsson a great place to work?
Ericsson enables communications service providers to capture the full value of connectivity. The company’s portfolio spans Networks, Digital Services, Managed Services, and Emerging Business and is designed to help our customers go digital, increase efficiency, find new revenue streams, and create new user experiences. Ericsson’s investments in innovation have delivered the benefits of telephony and mobile broadband to billions of people around the world ensuring our solutions – and our customers – are at the forefront of innovation. We support networks that connect more than 2.5 billion subscribers. With over 100,000 employees and customers in 180 countries, we combine global scale with technology and service leadership. 40 percent of the world’s mobile traffic is carried over an Ericsson network. And, our Technology for Good and Connect to Learn programs include creating technology that makes it easier to save lives, feed societies, bring technology to emerging markets and connectivity to remote areas, and grow businesses and prosperity.

At Ericsson, we give our employees the freedom to think big and navigate their career, on a global scale. We create technology that helps others, from helping people enjoy their favourite content to helping people recover from natural disasters by enabling better communications between rescue workers. Your ideas and innovations can turn into achievements that impact society and change the world, creating new connections, new possibilities, and new capabilities. We find that Ericsson is at its best when we bring together the diverse skills of our people. Working across business areas, across cultures, across geographical borders, across technical disciplines. More often than not, across ground-breaking solutions. Next generation technology can be staggeringly complex. But the simpler it is to use; the more people benefit from it. Join us and help build technology that makes it simple to connect with information, business, societies, and each other.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education

Language skills

Slovak - Upper intermediate (B2) and English - Upper intermediate (B2)


Brief description of the company

Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision & core values. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.

We welcome the opportunity to meet you!

Number of employees

150-199 employees

Company address

Ericsson Slovakia, spol. s r.o.
Rožňavská 24, P.O.BOX 68
821 04 Bratislava 29
ID: 3446220   Dátum zverejnenia: 11.7.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   13000 EUR per year