IT Leader

This position is responsible for: Managing the IT team and perform Spisska and Italy interface with Plants Business Units regarding IT processes and demands, ensuring that the services provided by his/her team are aligned with the Business Unit’s needs.Europe Plants IT Leader:Responsible for managing IT team, especially regarding Manage IT processes and key performance indicators from Business Units.Responsible for supporting the team to deliver:
CAPEX and OPEX management:
Support the control of expenses and IT investment, ensuring delivery of results in line to the annual plan. With periodic report to top management.
Understand customer requirements and business objectives
Provide strategic advice on using technology to achieve goals
Manage IT initiatives and collaborate with in-house technical staff
Design IT systems and networks ensuring the right architecture and functionality
Support new technology implementation
Train users in new and existing IT systems
Provide assistance with technical issues
Revise existing systems and suggest improvements
Produce reports
Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Collaborate with other professionals to maintain standards and functionality
Provide support to IT performance:
Coordinate the implementation and maintenance of infrastructure management processes and telecommunications, such as incident management, access, versions, configurations, capacity, availability, service level and performance monitoring, to meet the levels of agreed services.
Monitor continuity, capacity and availability:
Manage capacity and availability of infrastructure and telecommunications services (data and voice networks, Internet, telecommunications, Data Center and others), to take steps to adjust what is necessary.
Prioritize management conflicts regarding resources and scheduling demands, ensuring full attendance of all functional areas needs
Monitor risks and security:
Analyze risks for infrastructure and telecommunications vulnerabilities. Propose and monitor the implementation of solutions to mitigate them.
Provide contract renewal, support IT vendors performance
Monitor the relationship and services of partners regarding communications and internet infrastructure (data center) and local area network, ensuring compliance with the agreed service levels.
Manage team responsible for providing IT services.
Also responsible for ensuring the alignment with IT corporate area and correct use of standards