GBS Governance Analyst

Embraco Slovakia s.r.o., Košice

Place of work
Contract type
Basic wage component (gross) and other rewards
from 800 € / gross

Information about the position

Job description, responsibilities and duties

The primary responsibility of the Governance Analyst is to provide routine monitoring of business processes in GBS and report them, with regard to corporate rules and policies. Work is not closely supervised and is governed by standardized work routines. The Governance Analyst participates in activities required to have an overview about activities in all GBS teams and use them in daily job.

In this sense, the person is responsible for supporting the GBS team to deliver:
- Perform GBS’s processes performance reports on global and regional level
- Support GBS teams with preparation of business presentations, customer committees
- Close cooperation with reporting & IT teams and with GBS team managers to collect data & information for reports & presentations
- Create, review and maintain the definitions and targets for KPI/SLA & RSLA related to the GBS model
- Monitor, analyse and prepare actions for GBS teams utilization and performance
- Cover Audit and SOX controls area with close cooperation with supervisor
- Identify and implement opportunities of continuous process improvement on the performed activities
- Any other activities related to daily operation and also as per need of supervisor.

• Track change process related to operation and Business Processes
• Understand and respect different cultures (from Brazil, China, Italy, Mexico, Russia, Slovakia and USA) developing a friendship and cooperative environment

Employee perks, benefits

- Opportunity to work in multi-cultural environment
- Work in open and friendly atmosphere
- Language courses & qualification programs
- Home office program
- Referral bonus
- Childbirth & Marriage bonuses
- Team building activities
- Travelling compensation
- Package of discounts of contracted retailers and service providers

Information about the selection process

Thank to all applicants. Please note, that we will contact candidates who most closely approximates the requirements of the position.

Thank you very much for your understanding.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Excel - advanced
Microsoft PowerPoint - advanced

Personality requirements and skills

• Fluent in English
• Advanced in MS Excel, MS Power Point
• SAP – nice to have
• Detail oriented
• Ability to listen
• Ability to structure a large amount of information within a process framework
• Ability to work well within a team as well as on own
• Enthusiastic, analytical, creative, innovative and confident
• Reliable, flexible and cooperative
• Focus in delivering results, processes and customer satisfaction
• Working experience from international company / SSC – nice to have


Brief description of the company

Embraco opened a new Global Business Support (GBS) center in Kosice in 2015 with aim to provide services to internal customers.

Embraco is a global company present on three continents specializing in cooling solutions and world leader in the hermetic compressor market. Its production volume is around 30 milion compressors a year. Embraco is a part of Whirlpool corporation, and was established in Joinville, Brazil in 1971. Production plants are located in Brazil, Slovakia, Italy, Mexico and China. In addition to these production units, Embraco has commercial offices in the United States, Mexico, Russia and Italy as well as strategically located distribution centers. Global workforce is around 12000 employees.

Since its opening in 1998, Embraco Slovakia has become one of the key production plant within the company, currently employing more than 2000 employees. In 2010 Embraco Slovakia gained a recognition as the Best Employer in Slovakia, ending in Top 10 list.

Company address

Embraco Slovaka s.r.o., GBS Košice
Moldavská cesta 10/B
04011 Košice
ID: 3553305   Dátum zverejnenia: 4.12.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 800 € / gross