GBS Logistics Analyst (Order management)

GBS Logistics Analyst will be responsible for:
- this position is responsible for executing logistics processes, ensuring accuracy and quality and delivering services results to the business units (internal clients), and for working cross-functionally with Logistics and Sales areas.
- delivering results according to the SLAs and other goals defined by GBS leadership
- ensure compliance with service level agreed regarding availability of resources through the registration, execution and conclusion of tickets
- responsible for executing processes efficiently, on-time and with quality
- manage input and routine updates of Order Management (e.g. Customer and order registration) into SAP
- perform analysis on customer data
- contribute to the support of general activities regarding logistic, procurement and finance areas to meet the levels of agreed services
- ensure that the invoice registration process is performed, as the defined standards requires
- responsible for identifying and implementing opportunities of continuous improvement on the performed activities
- clarify Order Management questions in order to ensure the idealization of
projects within expected quality and timing standards

Challenges:
- understand local aspects and specificities of order management processes for different countries (Brazil, China, Italy, Mexico, Russia, Slovakia and USA)
- make sure to perform that the Logistics processes according to desired service levels and quality
- understand and respect different cultures (from Brazil, China, Italy, Mexico, Russia, Slovakia and USA) developing a good relationship and cooperative environment

- Opportunity to work in multi-cultural environment
- Work in open and friendly atmosphere
- Qualification programs
- Home office program
- Referral bonus
- Childbirth & Marriage bonuses
- Team building activities
- Travelling compensation
- Package of discounts of contracted retailers and service providers

Thank to all aplicants. Please note, that we will contact candidates who most closely approximates the requirements of the position.

Thank you very much for your understanding.