Customer Support Professional for Turkey

electronic-star a.s.

Place of work
Grösslingová 6-8, Bratislava
Contract type
full-time, trade licence
Start date
Based on agreement
Basic wage component (gross) and other rewards
1000 EUR

Information about the position

Job description, responsibilities and duties

The main responsibilities on this position will be the following:
- To care about our Turkish eShop and full responsibility for it
- Customer support by phone and email, complaints solving and to give product information, etc.
- Full control of the eShop (product descriptions, pricing, etc.)
- Communication with fulfillment and logistic partners in Turkey
- Sales process and sales channels optimization
- Responsibility for achieving our targets
- Copywriting (eg banner)

Employee perks, benefits

- Achievement of unique experience in ecommerce and e-marketing
- Special discounts for the products we distribute
- Competitive salary
- Attractive working environment in historical center of Bratislava
- Challenging work
- Long term career opportunities
- From our competitors we differ with a team of young and enthusiastic people for who the job means also a lots of fun
- Multisport card

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Turkish - Proficiency (C2) and English - Upper intermediate (B2)

Other knowledge

Business correspondence - advanced
Microsoft Outlook - advanced
Microsoft Excel - advanced
Microsoft Word - advanced

Personality requirements and skills

- SLOVAK WORK PERMIT - MANDATORY
- Excellent Turkish language (native level both spoken and written)
- Excellent communication skills
- Customer and process oriented attitude is a must
- Self motivated with drive
- Team player
- Negotiator
- Customer support experience is a big advantage
- Experience with channel sales is an advantage but not a must
- Technical orientation, interest to learn new things

Advertiser

Brief description of the company

Currently electronic-star a.s. is the fastest growing company in the Eastern Europe with DJ and HiFi equipment as a part of the electronic-star Europe group in western Europe (www.electronic-star.eu) . Primarily we sell our products online through our eShops. In Hungary, Czech Republik, Croatia and Slovakia we are market leader in innovative consumer electronics. Our top selling products include DJ and PA equipment, car multimedia, home cinema, HiFi systems and we are continually adding to our range new product categories. We take great time and care when choosing our products to ensure we continually meet the high standards our customers expect. For more information please visit our website: www.electronic-star.sk .

Number of employees

50-99 employees

Company address

electronic-star a.s.
Grösslingova 6-8
811 09 Bratislava
http://electronic-star.sk
ID: 3443656   Dátum zverejnenia: 21.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1000 EUR