Customer Support for Croatia (native speaker!)

electronic-star a.s.

Place of work
Grösslingová 6-8, 81109 Bratislava, Bratislavský kraj
Contract type
Start date
Salary offered (gross)
upon agreement

Information about the position

Job description, responsibilities and duties

Your responsibilities:
The main responsibilities on this position will be the following:
- To care about our Croatian eShop and full responsibility for it
- Customer support. As we are customer oriented company, this part will be very important for us. The right candidate have to answer customers questions by phone and email also have to solve complaints and give product information via phone and email, etc.
- Full control of the eShop (product descriptions, pricing, etc.)
- Sales process and sales channels optimization
- Responsibility for achieving our targets
- Market research
- Cooperation with our marketing department
- Copywriting (eg banner, newsletter, etc.)
- Business opportunity identification (Daily deals, B2B, etc.)

Employee perks, benefits

- Special discounts for the products we distribute
- Competitive salary
- Attractive working environment
- Challenging work
- Long term career opportunities
- From our competitors we differ with a team of young and enthusiastic people for who the job means also a lots of fun

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

Croatian - Proficiency (C2)

Administrative and economic skills

Business correspondence - advanced

Computer skills - user

Microsoft Outlook - advanced
Microsoft Excel - advanced
Microsoft Word - advanced

The position is suitable for a fresh graduate


Personality requirements and skills

- Excellent Croatian language
- Excellent communication skills
- Customer oriented attitude is a must
- Self motivated with drive
- Team player
- Negotiator
- Sales and online marketing experience
- Customer support experience is a big advantage
- Experience with channel sales is an advantage but not a must
- Technical orientation, interest to learn new things


Brief description of the company

Currently electronic-star a.s. is the fastest growing company in the Eastern Europe with DJ and HiFi equipment as a part of the electronic-star Europe group in western Europe ( . Primarily we sell our products online through our eShops. In Hungary, Czech Republik, Croatia and Slovakia we are market leader in innovative consumer electronics. Our top selling products include DJ and PA equipment, car multimedia, home cinema, HiFi systems and we are continually adding to our range new product categories. We take great time and care when choosing our products to ensure we continually meet the high standards our customers expect. For more information please visit our website: .

Number of employees

50-99 employees

Company address

electronic-star a.s.
Grösslingova 6-8
811 09 Bratislava
ID: 1828590   Dátum zverejnenia: 20.2.2017