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Communities and Clubs Coordinator
Qorus
Place of work
Bratislava
Bratislava
Contract type
full-time, trade licence
full-time, trade licence
Start date
ASAP
ASAP
Wage (gross)
1 500 EUR/monthThe salary depends on the seniority of the candidate and contract arrangements (full-time or contractor).
1 500 EUR/monthThe salary depends on the seniority of the candidate and contract arrangements (full-time or contractor).
Information about the position
Job description, responsibilities and duties
Efma, the global retail banking and insurance association, seeks a Communities and Clubs Coordinator with communications and relationship management experience to support Head of Communities and Clubs and individual Community Leads in developing communities - specialized groups of members and experts striving to share insights and strengthen their business within Efma’s collaboration framework.
Main tasks and duties:
COMMUNITY COORDINATION
• Support an online/offline community as a safe place for our members, associated members, and employees, to network, collaborate, and learn
• Responsible for carrying out the tasks assigned by the Head of Communities and Clubs and/or individual Community Leads
• Day-to-day contact with Community members ensuring the Community is running well, providing support and encouragement
• Responsible for the member communication ( ‘Welcome’ process, messaging newly joined members, providing support, and dealing with critical issues)
• Manage effective community outreach and engagement initiatives, the community engagement calendar, facilitate (and/or co-facilitate) community events and activities
• Ensure consistent brand voice throughout all community interactions, engagement, and content
• Execute community activities (online events, podcasts, roundtables, platform content, surveys, etc.)
• Coordinate the whole process with responsible stakeholders/enablers
• Report results based on event surveys to inform Head of Communities and Clubs and/or individual Community Leads on opportunities (for improvement)
• Partner with Regional managers and other Community Coordinators to share good practice on member engagement, and seek advice/referrals on members, events, and new solutions
• Provide direct assistance to community members
• Actively seek potential project ideas, find possible contributors amongst Community members, propose projects to Community Leads
PRODUCTION
• Owns execution of the events end to end from event outreach, in-branch awareness, member and community enrollment
• Manage the complete process (scope, communication, timelines, resources, and budget) and logistics of all events while adhering to the budget
• Own communication and information flow between all enablers involved, incl. technical staff, to ensure flowless results
Other
• Establish, develop, and maintain relationships internally with stakeholders (enablers) and externally with members, sponsors, contributors
Main tasks and duties:
COMMUNITY COORDINATION
• Support an online/offline community as a safe place for our members, associated members, and employees, to network, collaborate, and learn
• Responsible for carrying out the tasks assigned by the Head of Communities and Clubs and/or individual Community Leads
• Day-to-day contact with Community members ensuring the Community is running well, providing support and encouragement
• Responsible for the member communication ( ‘Welcome’ process, messaging newly joined members, providing support, and dealing with critical issues)
• Manage effective community outreach and engagement initiatives, the community engagement calendar, facilitate (and/or co-facilitate) community events and activities
• Ensure consistent brand voice throughout all community interactions, engagement, and content
• Execute community activities (online events, podcasts, roundtables, platform content, surveys, etc.)
• Coordinate the whole process with responsible stakeholders/enablers
• Report results based on event surveys to inform Head of Communities and Clubs and/or individual Community Leads on opportunities (for improvement)
• Partner with Regional managers and other Community Coordinators to share good practice on member engagement, and seek advice/referrals on members, events, and new solutions
• Provide direct assistance to community members
• Actively seek potential project ideas, find possible contributors amongst Community members, propose projects to Community Leads
PRODUCTION
• Owns execution of the events end to end from event outreach, in-branch awareness, member and community enrollment
• Manage the complete process (scope, communication, timelines, resources, and budget) and logistics of all events while adhering to the budget
• Own communication and information flow between all enablers involved, incl. technical staff, to ensure flowless results
Other
• Establish, develop, and maintain relationships internally with stakeholders (enablers) and externally with members, sponsors, contributors
Employee perks, benefits
- You will be a part of an international team and get into communication with established financial companies
- Possibility to travel abroad (when Covid allows)
- Nice, pet-friendly office with a view of the Carpathian mountains
- Paid vacation days for contractors
- Possibility to travel abroad (when Covid allows)
- Nice, pet-friendly office with a view of the Carpathian mountains
- Paid vacation days for contractors
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Educational Specialization
Business management, Marketing
Language skills
English - Advanced (C1)
Other knowledge
Microsoft Excel - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Advanced
Microsoft SharePoint - Basic
Microsoft Word - Advanced
Microsoft Outlook - Advanced
Microsoft PowerPoint - Advanced
Microsoft SharePoint - Basic
Microsoft Word - Advanced
Number of years of experience
3
Personality requirements and skills
- Strong networking and interpersonal skills
- Excellent communication & listening skills
- Self-starter with a proactive approach
- Sound time management and prioritization skills
- Project management, planning, and organizational skills
- Negotiation skills
- Passionate, authentic, and a team player
Nice to have:
- Event management experience
- Marketing skills
- Excellent communication & listening skills
- Self-starter with a proactive approach
- Sound time management and prioritization skills
- Project management, planning, and organizational skills
- Negotiation skills
- Passionate, authentic, and a team player
Nice to have:
- Event management experience
- Marketing skills
Advertiser
Brief description of the company
A global non-profit organization established in 1971 by banks and insurance companies, Qorus (formerly known as Efma) helps its members to reinvent themselves to thrive – to go further, be faster and work together. Our global ecosystem brings valuable insights, inspiring events, rich data, and active global communities all in one place.
With over 50 years of experience, Qorus provides a neutral space for best-practice sharing and collaboration, while offering diverse knowledge and a global reach – to more than 1200 financial groups in 120+ countries. Headquartered in Paris, Qorus serves financial institutions on all continents, with offices in Andorra, Bangkok, Bratislava, Brussels, Dubai, Istanbul, Kuala Lumpur, London, Milan, Seoul, and Tokyo.
The Bratislava team is very passionate, supportive, and fun to work with. Join us and experience a welcoming, family-like atmosphere!
With over 50 years of experience, Qorus provides a neutral space for best-practice sharing and collaboration, while offering diverse knowledge and a global reach – to more than 1200 financial groups in 120+ countries. Headquartered in Paris, Qorus serves financial institutions on all continents, with offices in Andorra, Bangkok, Bratislava, Brussels, Dubai, Istanbul, Kuala Lumpur, London, Milan, Seoul, and Tokyo.
The Bratislava team is very passionate, supportive, and fun to work with. Join us and experience a welcoming, family-like atmosphere!
Number of employees
25-49 employees
ID: 4051116
Dátum zverejnenia: 23.3.2021
2021-03-23
lokalita: Bratislava Pozícia: Event Manager, Project Manager Spoločnosť: Qorus
Základná zložka mzdy (brutto): 1 500 EUR/month