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SAP Delivery Lead

DXC Technology

Place of work
DXC Technology, Galvaniho, Bratislava
Contract type
full-time
Wage (gross)
2 500 - 3 500 EUR/monthsalary can vary depending on experience and skillset

Information about the position

Job description, responsibilities and duties

Office based or fully home based option available


Responsibilities
• Provide technical support and leadership in a complex mission critical SAP environment
• Act as primary contact for customer for any operational and technical topics, including SAP technical consulting
• Lead and execute SAP projects and complex changes, such as new implementations, migrations, upgrades, conversions, maintenance activities
• Provide solution options and participate in high availability designs (HA/DR)
• Ensure supported components are maintained, optimized and used effectively
• Manage escalations of critical incidents (with root-cause in technical area)
• Define and setup monitoring based on standards in order to meet SLA’s.
• Manage ITIL processes (incident, change, release and problem management...)
• Handle Change Requests, acting as Change Manager, in process & in tools
• Participate in regular account review sessions with the customer and Account Service Team.
• Execute Project management for technical tasks / technical SAP project management
• Work with other domains to establish implementation plans for SAP changes, projects, backup and recovery
• Identify automation opportunities and drive their implementations
• Forecast and raise technology requirements based on technical and clients needs
• Manage/consult on the architecture and design of hardware and software within the client's environment.
• Ensure that technical system documentation is up to date (CMDB, Operational procedures)
• Provide internal SAP technical training for lower level teams


REQUIREMENTS/QUALIFICATIONS

Technical
• 5+ years of related SAP Basis administration experience with SAP business suite / SAP Solutions
• Administrator knowledge of RDBMS: HANA, Oracle, Sybase ASE, MaxDB, MSSQL (HANA preferred)
• Experience with SAP and DB technical daily operations, SAP and database live-cycle management
• Experience with SAP implementation / migration projects from SAP Basis perspective
• Advanced experience in managing SAP / DB environment changes and upgrades
• Experience with system migrations, both Homogeneous and Heterogeneous
• Advanced Performance Tuning and Monitoring
• SAP Basis (Netweaver) Certified, HANA (or other DB) certified an advantage
• Experience with S/4HANA, BW4/HANA, Solution Manager, BO/BOBJ an advantage
• Strong Windows and Unix/Linux knowledge an advantage
• Network Skills (TCP/IP, NAT, DNS, Firewalls) an advantage
• Shell scripting capabilities an advantage



Soft skills
• Ability to professionally handle client requests, both on time and thoroughly
• Proactiveness: identify opportunities for improvements that positively impact operations and customer experience
• Strong organizational and interpersonal skills
• Excellent problem solving ability
• Ability to work independently and/or in the team, ability to lead the others
• Ability to step into running projects and resolve issues
• Ability to communicate very complex situations to non-technical clients
• Fluent English language skills (oral and verbal)

Employee perks, benefits

Extra 3 vacation days
Flexible working hours
Work from home option
Meal tickets covering 100% of value by the employer
Sick days
Employee Assistance Program
Multisport card
Benefit Plus system (exceptional amount to spend for various options – sports, books, activities, vouchers etc)
Public transport subsidy

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

Informačné technológie

Language skills

English - Advanced (C1)

Advertiser

Brief description of the company

With 1200+ employees DXC Technology Slovakia belongs to the biggest Slovak IT companies. DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most.

We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

Your career info : https://www.dxc.com/us/en/careers

Number of employees

1000 and more employees

Contact

ID: 4163911  Dátum zverejnenia: 15.11.2021  Základná zložka mzdy (brutto): 2 500 EUR/month