DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.

Lab Systems/Software Engineer (Ref. No.: 1645215) Place of work: Bratislava 22

area-of-work

Support and maintain labs, support customers in using the labs including setup of test environment when requested; support IT Enterprise Architecture with technology proof-of-concept efforts; coordinate support of non-production environments with appropriate Subject Matter Experts (SMEs); support migration of projects from non-production to production.

Job Responsibilities:

• Coordinate day-to-day access and usage of non-production (lab) resources including awareness of projects currently utilizing the labs and upcoming usage to aid in forecasting lab utilization
• Develop effective tooling, alerts, and response to both identify and address reliability risks
• Monitor health and performance of labs; receive lab customer complaints and remedy; leverage technology SMEs in various IT groups; monitor license usage and ensure compliance
• Generate operational processes for lab usage and support; identify opportunities for improvement including the areas of operational processes, tools (e.g., load testing) and automation (e.g., automated testing, scripting)
• Contribute to the formulation of a vision and roadmap for the non-production environment and support implementation
• Supports spaces and equipment resources, including hardware and software, update all infrastructure, equipment, and software configurations.
• Understanding customer use cases, strong device/system troubleshooting skills down to component and software levels.
• Managing hardware and software configurations and updates
• Managing network topology and IP address allocations
• Maintaining lab documentation (such as lab descriptions, diagrams, and processes). Managing/Updating ticket queue and asset management tool in Atlassian JIRA and Insight.
• Lab planning (capacity planning, power planning, ordering cables, racks etc)

Join us if you have

• Server virtualization (e.g., VMWare/VSphere)
• Server administration (Windows, Linux)
• Data center management
• IT operational process generation
• Project and/or resource coordination
• Networks (switches/routers/firewalls)
• Process automation (e.g., PowerShell scripting)
• Software development (Java, HTML)
• Public/hybrid cloud
• Strong verbal and written communication skills
• Provide excellent customer service
• Coordinate several concurrent tasks
• Interface with users in a pleasant and tactful manner
• Be self-motivated
• Quickly learn new IT technologies
• Work in a strong team environment
• Effective root cause identification, triage and mitigation
• Experience with configuration and troubleshooting of Linux, and other middleware technologies
• Understands mid- to large-scale complex systems from a reliability perspective
• Scripting abilities in linux
• Strong communication skills and the ability to engage partner teams effectively
• Passion for resolving reliability issues and identify strategies to mitigate going forward
• Automation mindset - if you can automate it, do it.

We offer

• Attractive compensation and benefits
• Exciting opportunity of career and professional development
• Working for one of the most admired international companies in challenging and dynamic environment
• Possibility to work in an international environment
• Regular professional trainings
• Foreign language classes
• Reimbursement of costs of participation in a sport club
• Life insurance
• Possibility to work from home
ID: 3229600   Dátum zverejnenia: 3.12.2017