New Smartphone project with Slovak - Customer Care Advisor wanted ! (Ref. No.: MC 74DK)

DK Global Recruitment Limited

Place of work
Athens, Greece
Contract type
full-time
Start date
05.02.2019
Basic wage component (gross) and other rewards
Attractive basic salary + full accomodation and relocation + Overtime paid

Information about the position

Job description, responsibilities and duties

How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.
How can YOU make a difference? Understand your customer’s needs and exceed its expectations with a friendly and can-do attitude.

Responsibilities:
• Handle inquiries from customers through phone, e-mail, and chat;
• Cope with difficult situations, and find timely solutions;
• Interact with other departments to resolve more complex cases;
• Provide a step-by-step guidance to customers;
• Follow the established company procedures;

Employee perks, benefits

Benefits:
• Excellent base salary;
• Monthly bonuses based on personal results;
• 14 salaries per year + paid overtime;
• Many social benefits: full health insurance, sport activities, and food vouchers are provided;
• Professional, paid, trainings;
• Many team activities, like team buildings and holiday parties;
• A great chance to develop your career;
• A great chance to work abroad and meet a new culture;

Successful candidates will be offered:paid flight tickets, a taxi from the airport, 2 weeks hotel accommodation (bed and breakfast), assistance in finding a place of residence;

Information about the selection process

For this vacancy , please send updated CV in English only .

Requirements for the employee

Candidates with education suit the position

Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination

Educational Specialization

IT , Customer Care , Travel

Language skills

English - Intermediate (B1) and Slovak - Proficiency (C2)

Personality requirements and skills

Main Requirements:

• Fluent level of SLOVAK ( or CZECH ) and advanced English - both verbal and written;
• Strong interest in modern technologies, and advanced computer skills;
• Experience in using mobile devices and apps;
• Excellent communication skills and active listening;
• Analytical thinking;
• Time management skills;

Advertiser

Brief description of the company

DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority.

Number of employees

10-19 employees

Company address

DK Global Recruitment
Glocester Square, Railway Stret dublin 1
Dublin 1 Dublin
Ireland
https://dkglobalrecruitment.com
ID: 3574070   Dátum zverejnenia: 9.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Attractive basic salary + full accomodation and relocation + Overtime paid