Software Distribution Application Administrator

Diebold Nixdorf

Place of work
Remote work
Contract type
Wage (gross)
From 1 600 EUR/month

Information about the position

Job description, responsibilities and duties

SWD application administrator works for DN customers Retail sector where he/she provides the support and complex tasks to fulfil their expectations

Position Overview
Senior administrator works for DN customers Retail sector where he/she provides the support and complex tasks to fulfil their expectations. ECSD administrator creates and maintains solutions to keep SLA on expected levels, improving the qualitative areas and implementing innovated solution to improve delivery of service.
ECSD administrator provides infrastructure and endpoint support for multiple customers (Bootix application), creates packages via batch scripting to be uploaded on the endpoints and maintains software distribution infrastructure.

You are responsible for:
· Incident/ Problem/ Change management.
· Delivery of complex nonstandard orders (special reports for customers, etc.)
· Application administrator for Diebold-Nixdorf proprietary applications – Windows based – for Retail & Banking.
· Performing the support for L1 , consulting and providing necessary data for L3
· Handling of corporate processes and requirements in Incident, Problem, Change, Release, Configuration Management
· Consulting and collaboration with other technical roles and senior colleagues
· Updating Customer specific or Project documentation, Known error documentation, Knowledge Base within area of responsibility
· Responsible for implementation of Continual Service Improvement
· Updating Customer specific or Project documentation, Known error documentation, Knowledge Base within area of responsibility
· Mentoring of the colleagues within the team

Employee perks, benefits

• 25 days of annual leave
• Meal voucher contribution on top of law
• Supplementary pension insurance in the amount of 3% of the salary (after 6 months from the date of commencement)
• Annual bonus of 10% calculated on the basis of personal performance and company results
• 27 EUR per month contribution to HO
• regular sports activities where it is possible to use the Multisport card - Monday and Thursday indoor climbing, floorball on Tuesdays, badminton Thursdays and therefore the opportunity to meet people from other teams
• 3 communities within the company, where employee can be active/volunteering - work with students and schools (e.g. preparation and implementation of practical student internships, open days), social area (helping children and families in need, handicapped people, homeless people , charity activities and various fundraising) and communication and event committee (preparation and implementation of summer and Christmas parties, themed days - such as Valentine's Day or October fest)
• great view from the top floor of a new modern building which has been certified as a green building with a 360-degree view of Kosice, the Café and the canteen within the building
• he possibility of going to work on a bicycle, motorcycle, or a company paid for public transport, train or bus (200 EUR per year)
• Free coffee and tea, regular fruit days
• multiple relaxation zones - fitness machines, retro video games, chess, books and magazines for reading in comfortable tuli sitting bags

o team of experienced people who have several seniors able to train newcomers quickly, living often together not only the work time
o Online teaching through or also in the local LAB where we have the opportunity to play with the technology
o The project work is a regular part - relocation of data centers within the continent, preparation of DR concepts, large migrations of entire locations, complex upgrades
o An automation ideas are welcomed, free our hands so that we have more time for interesting tasks where it is necessary to think and give suggestions for our own solutions
o Oncall interventions are being minimize through the care of the environment that we want to have in top condition
o Certification but also other training is very supported

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

· Able to communicate in English language (speak, read, write)
· Good communication skills – convince colleagues about new idea, be able to communicate on good level under the pressure.
· Application operation & infrastructure overview
· Advanced Windows Client setting and troubleshooting
· SW distribution knowledge (Bootix)
· Knowledge of Windows Deployment technologies (Windows PE, WAIK, Sysprep, USMT, Unattended installations)
· Good Linux knowledge
· Batch, VBS, PowerShell scripting
· Proactive approach to problems
· General IT overview cross technology layers (2-4 years of experience in IT sector)
· Windows and Network troubleshooting
· Professional education in Computer Science, Information Technology or Electrical is a plus.
· Experience in ICT services in large organization is a plus
· Experience in ITSM according to ITIL is a plus
· Understanding of network diagram and topology
· Understanding of Infrastructure architecture diagram



Brief description of the company

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.


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ID: 4040094  Dátum zverejnenia: 1.3.2021  Základná zložka mzdy (brutto): 1 600 EUR/month