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DEUTSCHE TELEKOM
SERVICES EUROPE SLOVAKIA
SERVICES EUROPE SLOVAKIA
Customer Finance Team Lead with English and German language
Place of work
Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
ASAP
Wage (gross)
From 1 900 EUR/month
Information
about the position
Purpose of the job: Professionally and disciplinary steering of the respective team
Job content:
•Hire, lead, develop and manage the team (operations – responsible for service delivery)
•Support the team spirit and continuous development of teams knowledge and skills
•Responsible for services/solutions delivery to clients in agreed quality and quantity structure according agreed contracts and internal KPI
•Monitor and review KPIs with customer (performance and quality)
•Regular service delivery review with customers and management
•Identify process improvement measures and drives their implementattion, incl. management of change in the team
•Participate in escalation management
•Set up regular communication channels internally and externally
•Contribute to financial transparency of organization
•Support other projects e.g transitions
•Resposnibility for internal constrols and audit reults
•Work on other ad-hoc and regular requests/ tasks
The salary for this position is from 1900 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).
What we expect
from the candidate
Candidates with education suit the position
University education (Master's degree)
Postgraduate (Doctorate)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2) and German - Upper intermediate (B2)
Personality requirements and skills
Education:
University degree (Bachelor or Master) in Economy/Accounting
Experience:
Min. 2 years of experience in business service centers either in financial area or leadership
Language knowledge: English (B2), German (B2)
PC/IT skills:
MS Office – advanced
Experience with SAP (especially Modules SD/FI) beneficial
Skills:
•Reliability, flexibility and responsibility
•Cutomer orientation
•Results and goal driven
•Ability to work under pressure
•Interpersonal skills, empathy
•Ability to give constructive feedback and set-up development paths for employes
•Positive attitude and abillity to motivate others
•Problem solving and conflict management
•Change management
University degree (Bachelor or Master) in Economy/Accounting
Experience:
Min. 2 years of experience in business service centers either in financial area or leadership
Language knowledge: English (B2), German (B2)
PC/IT skills:
MS Office – advanced
Experience with SAP (especially Modules SD/FI) beneficial
Skills:
•Reliability, flexibility and responsibility
•Cutomer orientation
•Results and goal driven
•Ability to work under pressure
•Interpersonal skills, empathy
•Ability to give constructive feedback and set-up development paths for employes
•Positive attitude and abillity to motivate others
•Problem solving and conflict management
•Change management
Benefits
that make you happy
• Annual bonus• Fully paid meal vouchers
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Personal days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time
• Benefits for parents (contribution at the child´s birth, mobile phone during maternity leave)
Information
about the selection process
We’re committed to equal employment opportunity, and provide reasonable accommodations to any applicants with disabilities.
Should you be interested in our job offer and job description, we welcome you to inform us confidentially if you may require special accommodations to fully participate in our recruitment experience at [email protected]
Should you be interested in our job offer and job description, we welcome you to inform us confidentially if you may require special accommodations to fully participate in our recruitment experience at [email protected]
ID: 4576109
Dátum zverejnenia: 10.7.2023
2023-07-10
lokalita: Bratislava Pozícia: Team leader Spoločnosť: Deutsche Telekom Services Europe Slovakia s.r.o.
Základná zložka mzdy (brutto): 1 900 EUR/month