DEUTSCHE TELEKOM
SERVICES EUROPE SLOVAKIA

CUF Teamlead

Place of work
Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
ASAP
Wage (gross)
From 1 700 EUR/month

Information
about the position

Purpose of the job:
Professionally and disciplinary steering of the respective team

Job content:

• Hire, lead, promote and develop the team
• Ensure delivery of services/solutions to clients in agreed quality and quantity structure according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Active identification of process improvement measures and drives their implementation
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Support other projects e.g transitions
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1700 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What we expect
from the candidate

Candidates with education suit the position

University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2) and German - Upper intermediate (B2)

Personality requirements and skills

Requirements for the employee:

Education:
University degree (Bachelor or Master) in Economy/Accounting

Experience:
• Several years of experience in business service centers
• Knowledge of accounting standards and practices with focus on O2C, AR processes
• Experience with process optimization/standardization
• Previous leadership experience is beneficial

Language knowledge: Slovak (fluent), English (B2), German (B2)

PC/IT skills:
Experience with SAP (especially Modules SD/FI) beneficial
MS Office (PowerPoint, Excel, Word) advanced

Skills:
• Proactive change management attitude
• Results and goal driven
• Strong communication and presentation skills
• Reliability, flexibility and responsibility
• Ability to work under pressure
• Interpersonal skills
• Ability to give constructive feedback and set-up development paths for employees
• Positive attitude and ability to motivate others
• Problem solving and conflict management

Benefits
that make you happy

• Annual bonus
• Fully paid meal vouchers
• Phone and notebook for personal use
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Personal days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time
• Benefits for parents (contribution at the child´s birth, mobile phone during maternity leave)
ID: 4310761  Dátum zverejnenia: 3.8.2022  Základná zložka mzdy (brutto): 1 700 EUR/month