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Customer Finance Supervisor (Operatívny líder)

  • Karadžičova 8, Bratislava
  • full-time

Information about the position

Job description, responsibilities and duties

Purpose of the job:
Takeover operative responsibility in key functions within team

Job description, responsibilities and duties:
• Takeover operative responsibility and have the authorization to decide on certain topics
• Be able to identify, address and resolve all deficiencies in service quality
• Solve operative and technical problems and work on solutions
• Coordinate daily responsibilities within team based on daily agenda
• Prepare KPI reporting
• Process customer inquiries and requests
• SPOC for escalations (1.and 2. level support for escalations)
• Coordinate month-end closing activities
• Mail and call communication with customers as 2nd level support
• Support other projects and transition
• Perform ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1 100 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Educational Specialization


Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Experience: Several years of experience in business service centre
Practical know-how on accounting and/or finance issues and corresponding processes

Language knowledge: English (fluent) written and spoken, German - advantage

PC/IT skills: Experience with SAP (especially Modules SD/FI)
MS Office (PowerPoint, Excel, Word)
Skills: Strong communication skills
Corporate attitude and strong service behavior

Personality requirements:
• Strong sense of responsibility
• Reliability and flexibility
• Strong analytical skills
• High attitude towards quality
• Structured, accurate and independent work approach
• Ability to work under pressure
• Perseverance in dealing with open issues

Send CV to the company
ID: 3344922   Dátum zverejnenia: 20.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   1 100