DEUTSCHE TELEKOM
SERVICES EUROPE SLOVAKIA

Customer Finance Team Leader with German and English Language

Place of work
Moldavská cesta, Košice
Contract type
full-time
Wage (gross)
1 500 EUR/month1500 €

Information
about the position

• Hire, lead, promote and develop the team
• Deliver services/solutions to clients in agreed quality and quantity structure
according agreed contracts and internal KPI
• Monitor and review KPIs with customer (performance and quality)
• Identify process improvement measures and drives their implementattion
• Participate in escalation management
• Set up regular communication channels internally and externally
• Contribute to financial transparency of organization
• Support other projects e.g transitions
• Participate on ICS controls
• Work on other ad-hoc and regular requests/ tasks

The salary for this position is from 1500 EUR gross.
The published salary is the minimum possible offer. The starting salary may be higher depending on the extent of fulfillment of the employee's requirements (education, language skills, required practice, personality assumptions and skills).

What we expect
from the candidate

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1) and German - Advanced (C1)

Personality requirements and skills

• Fluent German and English language
• Strong communication and presentation skills
• Reliability, flexibility and responsibility
• Results and goal driven
• Ability to work under pressure
• Interpersonal skills
• Ability to give constructive feedback and set-
up development paths for employees
• Positive attitude and abillity to motivate others
• Problem solving and conflict management
• Change management
• Several years of experience in business service
centers
• Experience in leading is beneficial
• Experience with SAP (especially Modules SD/FI)
beneficial
• MS Office (PowerPoint, Excel, Word) advanced

Benefits
that make you happy

• Performance bonus
• Flexible benefit system (Cafeteria) or Multisport card
• Fully paid meal vouchers
• Flexible working hours
• Discount on selected Telekom products
• Sick days
• Supplementary pension fund
• Massages in offices for a discounted price
• Opportunity of international career growth
ID: 3300804  Dátum zverejnenia: 2.9.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: 1 500 EUR/month1500 €