Delivery Support Senior Specialist

Place of work
Bratislava
Contract type
full-time
Start date
2018-11-01
Wage (gross)
minimum 1700 EUR

Information about the position

Job description, responsibilities and duties

Key Performance Indicators / Key responsibilities and deliverables (e.g. budget, revenue, EBITDA, etc.):
  • Responsible for the design, implementation and daily operations of the mechanism and process that steers and supports the delivery of Pan-Net’s E2E services and underlying Infrastructure technologies
  • Responsible for decision management for the development and delivery of Pan-Net’s E2E services and underlying Infrastructure technologies
  • Ensure the compliance with Group guidelines and requirements (e.g. security, privacy, public safety, finance, architecture, etc.)
  •  Detailed job description, responsibilities:Provide guidance, oversight and quality assurance regarding the steering mechanism/process
  • Liaise with project and program leaders to ensure the correct process is followed
  • Coordinate high number of stakeholders from Group Headquarter, ITS and NatCos in order to ensure optimal alignment among all stakeholders and end-to-end functionality through strong stakeholder management and project management skills
  • Support projects in understanding and complying with requirements of the mechanism/process, thereby enabling a smooth and successful handover to live service
  • Support transition of projects into live service, ensuring minimal disruption to production, IT services and customers
  • Work with various stakeholder groups to assess, define and develop continuous improvement initiatives that will enhance the overall delivery capability within the organization
  • Assume a leadership role in educating the business and technical community on steering mechanism/process
  • Facilitate the preparation and alignment of decisons and orchestrate the decision making process with all decision makers
  • Responsible for quality control, completeness check and reporting
  • Supports general coordination and management of stakeholders, strategic initiatives and other important activities

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Education:
Master/University degree in Business Management or telecommunications or other related fields

Professional knowledge, skills, know-kow in the field & experience in the field:
  • More than 5 years of professional experience in an international environment; experienced person in project and process management
  • Experience of working in complex, large scale, technology environments
  • High expertise in preparing managerial presentations
  • Knowledge about agile working methods
  • Experience in telecommunications is an advantage
  •  Language skills:English language - fluent Interpersonal, communication skills:Excellent communication skills - written, verbal
  • Ability to communicate with multifunctional stakeholders at all organisational levels
  • Outstanding organizational and coordination skills
  • Negotiation skills: very good
  • Easily adapt to a dynamic environment (business, people, technology, culture, processes)
  • Experience of engaging and building successful relationships with a broad range of stakeholders
  • Flexible and able to prioritise in a fast moving and pressured environment
  • Strong analysis capability and ability to drive service definition, introduction and improvement pten
  •  Other soft skills, competences:Self-motivated
  • Highly collaborative
  • Detail oriented and analytical problem-solving capabilities to lead fact-based decisions and solutions
  • Flexibility to travel
  •  Hard skills:MS office (Excel, PowerPoint, Word, Oulook) – advanced   

Advertiser

Brief description of the company

As part of Technology Delivery International (TDI) we deliver best-in-class technology services across Europe
Deutsche Telekom Cloud Services is an international company and part of the Technology Delivery International (TDI) unit of Deutsche Telekom.
We deliver the latest technology services with deep expertise in cloud, SW engineering, DevOps and networks that win our customers’ hearts!
In TDI we have people located in 10+ countries, such as Slovakia, Romania, Hungary, Greece, Croatia, Poland, Czechia, Spain, Germany.
We work topic-driven and skill-based. That is why we are a chapter-based organization with a clear focus on the development of our people while driving the delivery of TDI’s products and services in tribes.
Technology is the heartbeat that connects us across borders!

Number of employees

100-149 employees

Contact

Contact person: Andrea Kučeráková
E-mail: send CV
ID: 3493686  Dátum zverejnenia: 17.9.2018  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: minimum 1700 EUR