Process Senior Specialist

Place of work
Jarabinková 1, Bratislava
Contract type
Start date
Salary offered (gross)
upon agreement

Information about the position

Job description, responsibilities and duties

*Manage Corporate Process Framework;
*Manage development and implementation of new processes;
*Coordinate all changes to the existing processes;
*Ensure that all processes cooperate in a seamless way;
*Collaborate with all parties involved in managing and improving processes
*Identify needs of internal and external customers and propose solutions in order to meet these needs;
*Actively collaborate with process owners and process managers on process de-sign, development and implementation;
*Develop and implement changes in processes;
*Prepare business process reports for management and customers.
*Provide subject matter expertise to project and product roll outs and liaison with other departments;
*Ensure that all processes cooperate in a seamless way, propose and implement corrective measures;
*Participate in, or manage, projects with impact to process environment;
*Run simulations to propose optimal resources for processes’ operation;
*Communicate processes and ensures initial process trainings;
*Provide advices and consultancy on process architecture, methodology and pro-cess standards;
*Manage an electronic database of documents, processes, and living templates.
*Consult development of supporting tools;
*Support definition of process KPIs and PPIs;
*Support definition of internal and external reports;
*Cooperate on design and implementation of process control mechanisms;
*Promote best practices and bring innovations to the process area;
*Participate on planning and organisation of audits and controls

Employee perks, benefits

* mobile phone
* tablet
* notebook
* employee discount for Slovak Telekom products and services (TV, internet, fixed line...)
* opportunity to be part of truly international team and enviroment

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

administration, economics or other related fields

Language skills

English - Advanced (C1)

Computer skills - user

Microsoft Excel - advanced
Microsoft Word - advanced
Microsoft PowerPoint - advanced

Required experience


Personality requirements and skills

*A minimum of 4 years of related work experience in processes area;
*Knowledge of industry process standards eTOM and ITIL;
*Experience presenting to large and small groups
*Ability to co-ordinate ad-hoc/project teams in order to find a solution in time and within defined budget;
*Ability to drive change and influence others without line authority
*Ability to analyse complex tasks;
*Identify risks, analyse potential problems and propose optimal solutions;
*Resolve situations with respect to maintain quality and minimise costs
*Proactive and positive attitude towards new developments;
*Ability to plan and execute in the predefined quality and keep deadlines;
*Ability to work according to structured methods, following roadmaps;
*Interest to join an international organization;
*Ability to work without a close supervision;
*Willingness to travel within Europe


Brief description of the company

Deutsche Telekom Pan-Net, s.r.o. - established within Pan IP program is a company which will pilot and manage the whole pan-European Network. From Bratislava, this company will be the first point of contact regarding all overarching matters of the national companies with respect to the pan-European Network.
Being the key entry gate for requirements towards Pan-Net portfolio, we will manage a common service production catalogue, establish new processes and operating models, combining assets and resources to create services for the national companies.
To achieve all this we are building a new, cross-functional and truly international team.

Main focus of the company's activities


Information about the selection process

In case of interest, do not hesitate to send us your Curriculum Vitae in English language. Please, use the title of this position as the Subject of the e-mail message. We will contact only candidates who match a profile we are looking for.

In order to directly apply for this job, please use this link:
and create your private profile. This process is necessary for us in order to process your application.

Thank you for your understanding.

Company address

Deutsche Telekom Pan-Net s.r.o.
P.O.BOX 105
830 05 Bratislava 35
ID: 2751520   Dátum zverejnenia: 20.1.2017