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Open positions
Technical
Deutsche Telekom IT Solutions Slovakia
ICT Administrator III for Network Operations
Place of work
Košice
Contract type
full-time
Wage (gross)
1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000€ /brutto.
We`re team of LAN (Local Area Network) and Security experts who provide the best services for our customers. We are currently looking for a new member of our team – ICT Administrator III. You will independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) to maintain service to customers according to given quality KPIs (Key Performance Indicators) and internal processes (INM, CHM, PRM, DOM). 2nd and 3rd level environment. We are responsible for the operation of CISCO ACI, Juniper Switches, Citrix Loadbalancer, Imperva Web Application Firewalls
What will you do?
- Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
- Propose and perform regular inspections and improvement recommendations .
- Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business.
- Serve as technical lead to provide clear and comprehensive release and deployment plans.
You will succeed if you:
- Finished Secondary, Bachelor or master’s Education
- Are fluent in English language (B2 level), German language advantage
- Have minimum 2 years’ experience in ICT Application Operation & Management
- Are Network and Cloud enthusiast
- Have analytical thinking and effective communication skills
- Are a Team player with experience to share knowledge with team
- If you are open to provide on-call duties (Where you will independently solve and troubleshoot of incidents and errors withing defined expertise.
Why should you choose us?
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development *
- Benefits with focus on health and sport *
- Benefits with focus on family and work - life balance
- Other benefits *
For more information about our benefits click to Benefits
Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.