ICT Expert for Citrix

Purpose
Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order) in order to maintain service to customers according to given quality KPIs and internal processes. 3nd level environment.                                                                                                        
Key accountabilities
• Implementation, administration and migration of Citrix DaaS/ PVS/MCS/ Netscaler Gateway (7.15 – 2303) on-Prem. & Citrix Cloud environments
• Administration of Microsoft Windows system environments and basic services such as AD, DNS, File, Terminal Services, etc. (Windows Server 2012R2 - 2022)
• Administration of Microsoft Azure and AVD
• PowerShell and Scripting
• Participation in the automation and standardization of work processes with suitable scripts.
• Planning, design and implementation of commissioning and operation for complex systems
• Processing / execution of complex orders
• Installing and maintaining tools
• Design and implementation of supporting tools
• Control of order processing
• Ensuring the agreed service level
• Creation of documentation

Qualifications
Experience

IT Technical Skills

Citrix administration- advanced
Network - Basic
Work with documentation
IT/ PC literacy - Advanced
HW/ SW overview - Intermediate
Core platform knowledge - Intermediate
Languages

English – Intermediate (B2)
German: advantage

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development *
• Benefits with focus on health and sport *
• Benefits with focus on family and work – life balance
• Other benefits *

For more information about our benefits click to Benefits

Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.

Contact person: Ing. Dana Hillier Kolesárová
E-mail: send CV