Application Administrator

Are you looking for a new opportunity to expand your horizon in IT field? Then read to learn more about our Application Administrator role.

Purpose
Check, solve, execute (where appropriate), and create tickets (incident, problem, change management tickets), in order to maintain service to customers according to given quality KPIs.

Key accountabilities
• Operative interface between Service Delivery Management, customer, developer, Vendors and other delivery units
• Check, solve, execute (where appropriate), and create tickets (incident, problem, change management tickets), in order to maintain service to customers according to given quality KPIs.
• Plans, controls and is responsible for complete application-based request fulfilment.
• Coordinates incident, problem, change, escalation management and operational documentation
• Coordinates customer-driven and / or technical changes during service lifecycle
• Coordinates change approval in face of all Change Advisory Boards

Job specific accountabilities
• Functionally steers whole service chain for small and medium applications/services
• Independently executes standard tickets to provide service according to KPIs.
• Supports Junior Administrators to spread knowledge level in the team and develop their skills.
• Support project and other deliverables in order to fulfil KPIs and management requests
• Supports and consults Service Delivery Management during order and pre-sales process

If you find yourself at least in some of following areas, don´t hesitate to apply!

Experience
• Minimum 2 years

Certifications
• LPIC 1 Linux certification advantage

IT Technical Skills
• Linux - Expert
• Scripting (bash/python) - Intermediate
• IT/PC literacy - Expert
• HW/SW overview - Advanced
• Core platform knowledge - Advanced
• ITIL knowledge - Basic
• Technical overview in neighboring areas: Databases, Middleware, Network, Storage, Back up - Basic

Soft skills
• Communication
• Analytical thinking
• Team cooperation
• Presentation
• Training and mentoring

Other Skills
• Project management

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development *
• Benefits with focus on health and sport *
• Benefits with focus on family and work – life balance
• Other benefits *

For more information about our benefits click to Benefits

Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.

Contact person: Iveta Pribulová
E-mail: send CV