Operation Manager with German language
Deutsche Telekom IT Solutions Slovakia
Place of work
Košice, Slovakia (Job with occasional home office)
Contract type
full-time
Information about the position
We are looking for communicative people with fluent English and/or German with basic overview of IT world and proactive approach. Find out more about the opportunity below!
Purpose
Interface between customer and operation teams in defined field in order to keep quality of the production.
Key accountabilities
• Responsible for Windows, Linux and application team
• Responsible for KPIs and SLAs of the related services
• Ensure the quality of provided services and provides operational support.
• Responsible for charging and reporting
• Monitor operational performance on the respective technical layers and cooperates with various teams.
• Identify, formulate and implement the improvement of processes and policies to maximize operational output.
Purpose
Interface between customer and operation teams in defined field in order to keep quality of the production.
Key accountabilities
• Responsible for Windows, Linux and application team
• Responsible for KPIs and SLAs of the related services
• Ensure the quality of provided services and provides operational support.
• Responsible for charging and reporting
• Monitor operational performance on the respective technical layers and cooperates with various teams.
• Identify, formulate and implement the improvement of processes and policies to maximize operational output.
Requirements for the employee
What could help you be the best candidate?
Experience
• 2 years
IT Technical Skills
• MS office - Advanced
• Basic overview about enterprise IT environment
Soft skills
• Effective communication
• Presentation skills
• Negotiation skills
• Team work cooperation
Other Skills
• Process overview
• Quality management
• Leadership skills
Other criteria or requirements
• Proactive approach
• Willingness to change, flexibility
• Customer, value, result and performance orientation.
• Stress resistant
Experience
• 2 years
IT Technical Skills
• MS office - Advanced
• Basic overview about enterprise IT environment
Soft skills
• Effective communication
• Presentation skills
• Negotiation skills
• Team work cooperation
Other Skills
• Process overview
• Quality management
• Leadership skills
Other criteria or requirements
• Proactive approach
• Willingness to change, flexibility
• Customer, value, result and performance orientation.
• Stress resistant
Employee perks, benefits
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development *
- Benefits with focus on health and sport *
- Benefits with focus on family and work – life balance
- Other benefits *
Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.
Wage (gross)
1 100 EUR/monthFinal salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1100 € /brutto.
Contact
ID: 4530748
Dátum zverejnenia: 25.5.2023
2023-05-25
lokalita: Košice Pozícia: IT Consultant, IT System Administrator, Operations Manager, Process Manager, Quality Manager Spoločnosť: Deutsche Telekom IT Solutions Slovakia
Základná zložka mzdy (brutto): 1 100 EUR/month