ICT Engineer - Network monitoring

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice, Slovakia (Job with occasional home office)
Contract type
full-time

Information about the position

Job description, responsibilities and duties

E2E (Develop, Build, Run) responsible for Network Monitoring and Automation, including Radius, IsarFlow (Operations), D4/D6 environments.


Tasks

• DevOps team, E2E responsibility for Network Monitoring and Automation
• Lifecycle Management, User & Role Management
• Design and Concepts for NW Monitoring/ Automation Environment incl. Security


Concepts

• Supporting other squads, ISAE 3402 Audits, Projects, Presales
• Aligned prioritization and backlog available together with customer DCNO
• Oncall duty for central Monitoring Infrastructure


Purpose

• Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
• Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
• Identify weaknesses in used processes and eliminate them following industry and internal standards.
Key accountabilities
• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
• Propose and perform regular inspections and improvement recommendations .
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
• Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
• Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary.
• Create and maintain technical documentation to support IT service.
• Identify weaknesses in used processes and eliminate them following industry and internal standards.
• Plan, implement and maintain a stable technical infrastructure to support organization’s business.
• Serve as technical lead to provide clear and comprehensive release and deployment plans.
• Deliver effective training plans and concepts to train other employees and ensure their fulfillment .

Wage (gross)

1 300 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300 € /brutto.

Employee perks, benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
  • Financial benefits
  • Benefits with focus on learning and development *
  • Benefits with focus on health and sport *
  • Benefits with focus on family and work – life balance
  • Other benefits *
For more information about our benefits click to Benefits

Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Number of years of experience

5

Personality requirements and skills

Education
• Information technologies - Secondary education

Experience
• 5 years

Certification
• At least one advanced certificate for relevant platform.

IT Technical Skills
• Core platform knowledge - Expert
• Related platform knowledge - Intermediate

Soft skills
• Communication
• Analytical thinking
• Team cooperation
• Training and mentoring
• Presentation skills
• Negotiation skills

Finance skills
• Financial literacy in respective business area

Other Skills
• Project management

Languages
• English - Upper intermediate (B2)
• German advantage - Upper intermediate (B2)

Other criteria or requirements
• Knowledge of the ITIL processes.

Possible specialisation (optional for recruitment reasons)
• Core platform knowledge:…
• Related platform knowledge:…
• Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.

Advertiser

Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Number of employees

1000 and more employees

Contact

Contact person: Mgr. Barbora Iškyová
E-mail: send CV
ID: 4503726  Dátum zverejnenia: 18.1.2023  Základná zložka mzdy (brutto): 1 300 EUR/month