What will you do?

Security Technik Administrator is responsible for administrative/operative tasks in security processes. Holder of the position executes of measurements and tests in the area of security/ data protection, operation of reference systems for security systems. Security Technik Administrator provides technical support for security management systems. Holder of the position performs the given tasks at the L2 level of complexity and specification.

Accountabilities

• Smooth and uninterrupted operation of customers’ environment.
• Conformity with the internal work instructions and process guidelines within company.
• Follow the defined escalation standards in case of deviations.
• Investigate the root cause of incidents and initiate actions to improve or correct the situation.
• Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
• Act as technical lead, solves and coordinates activities and other deliverables in order to fulfil KPIs and management requests across related technologies.
• Single Point of Contact for at least one customer, area or technology within supported service.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
• Train and participate on education of other employees.
• Create and maintain documentation.
• Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.

You will succeed if you:

• Secondary education
• 2 years experience in ICT Application Operation & Management
• Valid certification in given technology- advantage
• Overview of the ITIL processes

IT Technical Skills

• IT/ PC literacy- Expert
• HW/ SW overview- Advanced
• Core platform knowledge- Advanced

Soft skills

• Communication- Intermediate
• Analytical thinking- Advanced
• Team cooperation- Advanced
• Training and mentoring- Advanced
• Presentation skills- Intermediate

Languages

• English- Upper intermediate (B2)
• German- Upper intermediate (B2)

Other criteria or requirements

• General knowledge about networking (CCNA level or higher)
• Routing and switching basics
• General knowledge about IPsec and SSL VPNs
• General knowledge about proxy and reverse proxy services
• Advanced knowledge about firewalls and next generation firewalls
• General knowledge about Linux OS administration
• Willingness to learn about new technologies from various vendors and to achieve certifications
• Participation on on-call duty
• Focus on vendors: Checkpoint, PaloAlto, Fortinet, Cisco, Zscaler, Broadcom Bluecoat

Why should you choose us?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development *
• Benefits with focus on health and sport *
• Benefits with focus on family and work - life balance
• Other benefits *

For more information about our benefits click to Benefits

Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.

Wage (gross)

From 1 300 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300 EUR/brutto.

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