What will you do?

General description
Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs

• Configuration and troubleshooting of Apache Hadoop related components and ecosystems.
• Proficient in supporting Linux operating systems (CentOS or RedHat or Oracle Linux)
• Familiarity with networks (TCP/IP and Firewall and DNS)

Accountabilities

• Planning and working on all tasks of application and operations to elaborate and realize technical concepts, implementation, maintenance, survey and administering of complex and distributed platforms
• Responsible for understanding external and internal Customer needs; design, implementation and maintenance of computer (mostly middleware) that allow customers to implement and run systems for their business applications
• Performing system maintenance that will meet business needs within SLA frames (incident, problem, change management)
• Direct contact with customer
• Communication mostly via Phone, e-Mail

You will succeed if you:

IT Technical Skills

• Experienced knowledge of operating systems (Unix/Linux)
• Knowledge of web technologies
• Troubleshooting
• IP Networking
• Knowledge of Web Middleware

o Web server (Apache HTTPD/Tomcat)
o Application server: knowledge of any java application server/servlet container while WebSphere is an advantage, at least one of JBoss, Tomcat, Bea, …
o Directory server (LDAP/Tivoli Access Manager)

• Use of MS Windows, Office and e-mail applications

Education

• Preferably University Master or Bachelor degree in technical branches - informatics, mathematics, physics

Experience

• 3 years’ experience within the field
• Programming languages are advantage

Languages

• English - Upper Intermediate (B2)
• German - Advantage

Others

• Highly motivated to perform well in demanding IT-business
• Disposition to travel in EMEA region (trainings / meetings)
• Ability to work in a team / efficient communication within team
• Strong Customer orientation / Proactive behavior

Why should you choose us?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development *
• Benefits with focus on health and sport *
• Benefits with focus on family and work - life balance
• Other benefits *

For more information about our benefits click to Benefits

Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.

Wage (gross)

1 000 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000 EUR/brutto.

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