What will you do?

Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM). 2nd level environment. Responsible for ensuring control, integrity, and accessibility of the database file structure of one or more databases.

Accountabilities

• Planning, Installation, Administration, Operation & Monitoring of relational Database management systems.
• Problem & Error analysis of DBMS systems.
• Plan & manage execution of complex assignments (TPL) including arrangement of resources and suppliers.
• Constant optimization, automatization & performance analysis of DBMS environment.
• Work on standards & guidelines and cooperate on further development of portfolio.
• Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
• 2nd level environment.
• Responsible for ensuring control, integrity, and accessibility of the database file structure of one or more databases.
• Smooth and uninterrupted operation of customers’ environment.
• Conformity with the internal work instructions and process guidelines within Deutsche Telekom.
• Follow the defined escalation standards in case of deviations.
• Investigate the root cause of incidents and initiate actions to improve or correct the situation.
• Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
• Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise
• Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
• Train and participate on education of other employees.
• Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
• Create, change and delete user accounts.
• Actively support and participate on Business Continuity Management process \n Participation on specific projects like migrations, HW refresh, etc.

You will succeed if you:

Certification

• OCA, OCP advantage

IT Technical Skills

• Linux- Basic
• Oracle, DB2,MARIA DB, MS SQL, MySQL administration- Intermediate
• Backup- Basic
• ICT overview- Basic
• Shell scripting- Basic
• ITIL overview- Basic

Other

• Very good knowledge of Oracle, MS-SQL or MySQL Database Systems (Knowledge of at least two mentioned Database systems is required)
• Good knowledge in the HA-Solutions (e.g. Oracle RAC/ Dataguard, MSSQL-Always On)
• Very good English & German language on B2+/C1 level is a must

Why should you choose us?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development *
• Benefits with focus on health and sport *
• Benefits with focus on family and work - life balance
• Other benefits *

For more information about our benefits click to Benefits

Benefits with * are applicable also to part-time positions.
This information may be subject to changes and other internal rules.

Wage (gross)

890 - 1 200 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 890 EUR/brutto.

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