Windows System Engineer

Deutsche Telekom IT Solutions Slovakia

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

A Windows System Engineer is an IT professional who bears tasks to maintain, establish and troubleshoot the Windows server issues in both physical and virtual environments. He provides support for IT infrastructure services on all hosted Windows operating system flavors from Windows 2003 to Windows 2016, works proactively and independently within a team on requests created in ticketing tool.

• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
• Provision, install and maintain systems running Windows Server 2003, 2008 R2, 2012 R2, and 2016, as per configuration procedures and documented standards.
• Install new software releases, system upgrades, install patches and resolves software related problems.
• Propose and perform regular inspections and improvement recommendations.
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
• Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
• Assess actual performance of IT infrastructure against its predicted performance (any deviations between the two should be understood and proactively remediated, with vendors if necessary).
• Create and maintain technical documentation to support IT service.
• Identify weaknesses in used processes and eliminate them following industry and internal standards.
• Plan, implement and maintain a stable technical infrastructure to support organization’s business.
• Serve as technical lead to provide clear and comprehensive release and deployment plans.
• Deliver effective training plans and concepts to train other employees and ensure their fulfillment.

Management scope
• Good interpersonal skills, effective collaboration across levels and within teams.
• Responsible for driving of standardization, automation and continous improvements of customers under responsibility.

Wage (gross)

From 1 150 EUR/monthFinal salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1150 EUR/brutto.

Employee perks, benefits

• Possibility of Teleworking or Home office
• Cafeteria - individual financial benefit
• Trainings and development opportunities (Coursera, Percipio full access for free)
• Pension savings contribution
• Extra vacation days
• Referral bonus /financial/
• Discounts at various providers in Košice
• Team buildings online
• Work-life Program and Coaching
• Health Weeks
• Sport Activities
• Weekend Events
• Doctors at workplace
• Credit card
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Information technologies

Language skills

English - Upper intermediate (B2)

Number of years of experience

ICT System Engineering

Personality requirements and skills

• MS Certified Solution Associate (MCSE)

IT Technical Skills
3 years of experience:
• Core platform knowledge - Expert
• Related platform knowledge - Intermediate

Soft skills
3 years of experience:
• Communication - Advanced
• Analytical thinking - Expert
• Team cooperation - Advanced
• Training and mentoring - Expert
• Presentation skills - Intermediate
• Negotiation skills - Advanced

Finance Skills
• Financial literacy in respective business area - Basic

Other skills
• Project management - Basic
• Experience in mission-critical operations, ideally within a 24x7 large scale distributed and clustered environment
• Experience working with installation and management of Windows server, Active Directory and virtual environment
• Advanced proficiency with VMware vSphere suite, vSAN, vRealize suite
• Knowledge of system security and potential threads
• Valid certification in given technology
• Overview of the ITIL processes and Agile / Scrum Methodology
• Highly self-motivation, organization and discipline
• Strong communication, organizational and presentation skills
• Strong analytical and problem-solving abilities
• Strong customer service orientation
• Able to prioritize and execute tasks in a high-pressure environment
• Strong technical documentation skills, able to produce clear and concise documentation
• Participation on on-call duties, work over weekends, bank holidays (aligned with SK Labour code)
• Traveling in case of customer or project need
• Ansible and Veeam backup knowledge welcome
• German advantage


Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
04001 Košice
ID: 3972120  Dátum zverejnenia: 10.5.2021  Základná zložka mzdy (brutto): 1 150 EUR/month