Business Operation Manager for PC&PS

Deutsche Telekom IT Solutions Slovakia

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Business Operation Manager monitors performance in specific focus areas of a business and supports organization’s leader in (data driven) decision making. Business Operation Manager consults and supports organization’s leader in reaching of a business objectives, such as: staying profitable, assuring productivity and efficiency while seeking to reduce costs, excellent customer service, employee attraction & retention. Business Operation Manager supports the organization to perform its best potential.

• Provides analyses, consultancy and recommendations based on investigations in focus areas (Finance, Human Resources, Marketing & PR, Resource Management and Business Development) to serve as input for taking decisions.
• Provides business review reports in focus areas for different stakeholders (Managing Director, Finance, Human Resources, Communication, Strategy and External Stakeholders).
• Aligns with external stakeholders in matters such as business forecasting, IPF, KPI & target management.
• Monitors & controls contract management (Operation Level Agreement, Service Level Agreement, Delivery Agreement, Service Agreement, Data Privacy…).
• Prepares, monitors & controls organization’s efficiency program starting with planning phase and ending with achieving expected results.
• Monitors organization’s transformation, optimization & improvement programs.
• Supports business development, contributes to stakeholder´s management (visits, consultations).
• Prepares the communication and presentations for the organization’s leader.
• Manages organization’s strategic meetings and agenda.

Wage (gross)

1 200 EUR/monthMinimum monthly salary is 1200€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization


Language skills

English - Upper intermediate (B2)

Personality requirements and skills

IT Technical skills
• ITIL- Intermediate
• Project management- Intermediate
• Change management- Basic
• Business Administration &Management- Intermediate

Soft skills
• Analytical Thinking & Problem Solving- Intermediate
• Data Analysis, Management & Interpretation- Intermediate
• Reporting Skills- Advanced
• Communication skills - Intermediate
• Presentation & Moderation- Basic
• Negotiation Skills- Basic

Finance skills
• Finance Management- Basic
• Contractual Management- Basic

Other skills
• Slovak Code Overview (Commercial, Labour, Civil)- Basic
• 5 years in IT company, out of which at least 2 years independently managing own agenda (HoX, Project Management, Service Delivery Management, Operation Management, etc.)


Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
To this end, our parent company Detusche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020, under one common brand, Deutsche Telekom IT Solutions Slovakia.
This process provided a unique chance to move the company under the brand of the global Deutsche Telekom AG group. A brand that is one of the most valuable in Europe, which is widely recognized and that opens up for us opportunities for global interaction and cooperation at the international level.
The biggest asset and competitive advantage of the company are our people - ambitious, dynamic, educated and reliable. Our employees are a key factor in economic growth and financial success. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle.
It is important to us that we provide our employees with space for growth, constantly develop the quality and level of their professional skills and thus create conditions for continuous improvement of the quality of services provided to the company's customers.
As a company, we value every recognition of our commitment to continuous improvement in every area in which we operate. Over the years, we have received awards as The Best Employer in IT Technology, IT Company of the Year, or the Lecturer of the Year award in the Best Corporate Development Program category, or the Via Bona Award for Responsible Business and Corporate Philanthropy.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice


Contact person: Ing. Lenka Kiššová
E-mail: send CV
ID: 3949690  Dátum zverejnenia: 8.9.2020  Základná zložka mzdy (brutto): 1 200 EUR/month