ICT Engineer (Firewall/Network)

Deutsche Telekom IT Solutions Slovakia

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

- A CloudGen Firewall Network Engineer is an IT professional who bears tasks to maintain, establish and troubleshoot the issues within Firewall and Network infrastructure running on Cloud platforms. Engineers work proactively within a team on requests created in ticketing tool.

- Perform, coordinate and improve most complex activities needed to provide IT services
and the supporting infrastructure in order to fulfill relevant KPI’s.
- Propose and perform regular inspections and improvement recommendations.
- Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
- Assess actual performance of IT infrastructure against its predicted performance (any deviations between the two should be understood and proactively remediated, with vendors if necessary).
- Create and maintain technical documentation to support IT service.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business.
- Serve as technical lead to provide clear and comprehensive release and deployment plans.
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment.

Operation tasks:
- performance analysis,
- problem management - solving problem tickets,
- customer audits, follow-ups,
- cluster administration and server hardening,
- create complex script,
- technical Lead / TPL,
- 3rd Level Support (Expert Competence Centre),
- execute projects (Steering Internal TSSK (GCU/GDU) Projects),
- creating and maintaining documentation,
- internal trainer for platform / technology,
- presenting on GDU/GCU conference,
- overall Windows Server OS knowledge on 3rd level,
- knowledge about AD, DNS, DHCP and networking – have a good understanding of these topics and be willing to improve,
- be able to automate / script tasks – preferred is PowerShell, but other scripting languages are welcomed as well
-be able to work alone and as a part of the team,
- be able to share knowledge with colleagues and conduct trainings if needed
- overvies of Windows server platforms, Server HW overview,
- virtualization platforms as VMware, Hyper-V.

Wage (gross)

1 150 - 1 500 EUR/monthMinimum base salary 1150 € + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

- cafeteria - individual benefit,
- trainings and development opportunities,
- discounts at various providers in Košice,
- possibility of Home office,
- pension savings contribution,
- meal vouchers contribution,
- teambuildings,
- extra vacation days,
- young and enthusiastic working environment,
- diversity program,
- health weeks,
- sport activities,
- weekend events,
- work life coaching,
- doctors at workplace,
- credit card,
- metro card,
- referral bonus /financial/,
- rotations possibilities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

- Project management - Basic.
- Valid certification in given technology.
- Overview of the ITIL processes and Agile / Scrum Metodology.
- Highly self-motivation, organisation and discipline.
- Strong communication, organisational and presentation skills.
- Strong analytical and problem-solving abilities.
- Strong customer service orientation.
- Able to prioritise and execute tasks in a high-pressure environment.
- Strong technical documentation skills, able to produce clear and concise documentation.
- Participation on on-call duties, work over weekends, bank holidays (aligned with SK Labour code);

Soft skills, 3 years of experience:
- Communication - Advanced,
- Analytical thinking - Expert,
- Team cooperation - Advanced,
- Training and mentoring - Expert,
- Presentation skills - Intermediate,
- Negotiation skills - Advanced.


Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice
ID: 3590202  Dátum zverejnenia: 1.5.2020  Základná zložka mzdy (brutto): 1 150 EUR/month