ICT Engineer for Windows

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Purpose
- Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
- Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
- Identify weaknesses in used processes and eliminate them following industry and internal standards.

Key accountabilities
- Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
- Propose and perform regular inspections and improvement recommendations .
-Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
- Assess actual performance of IT infrastructure against its predicted performance. - Any deviations between the two should be understood and proactively remediated, with vendors if necessary.
- Create and maintain technical documentation to support IT service.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business.
- Serve as technical lead to provide clear and comprehensive release and deployment plans.
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment.

Wage (gross)

1 150 - 1 500 EUR/monthMinimum base salary 1150 € + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

- Cafeteria - individual benefit
-Trainings and development opportunities
-Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
-Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
-Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Education
- Field of studies: Information technologies, Degree: Secondary education, minimum number of years: 5
- Certification: At least one advanced certificate for relevant platform.
IT Technical Skills
- Core platform knowledge: Skill level: expert
- Related platform knowledge: Skill level intermediate
Soft Skills
- Communication: Skill level: advanced
-Analytical thinking: Skill level: expert
- Team cooperation: Skill level: advanced
- Training and mentoring: Skill level: expert
- Presentation skills: Skill level: intermediate
- Negotiation skills: Skill level: advanced
Finance Skills
- Financial literacy in respective business area: Skill level: basic
Other Skills
- Project management: Skill level: basic
Languages
- English: B2
- German: B2 (advantage)
Other requirements
- Knowledge of the ITIL processes. Scripting knowledge is advantage.
Possible specialization
- Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.

Advertiser

Brief description of the company

Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in January 2006 under the name T-Systems Slovakia and has been inextricably linked with this region ever since. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
To this end, our parent company Detusche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020, under one common brand, Deutsche Telekom IT Solutions Slovakia.
This process provided a unique chance to move the company under the brand of the global Deutsche Telekom AG group. A brand that is one of the most valuable in Europe, which is widely recognized and that opens up for us opportunities for global interaction and cooperation at the international level.
The biggest asset and competitive advantage of the company are our people - ambitious, dynamic, educated and reliable. Our employees are a key factor in economic growth and financial success. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle.
It is important to us that we provide our employees with space for growth, constantly develop the quality and level of their professional skills and thus create conditions for continuous improvement of the quality of services provided to the company's customers.
As a company, we value every recognition of our commitment to continuous improvement in every area in which we operate. Over the years, we have received awards as The Best Employer in IT Technology, IT Company of the Year, or the Lecturer of the Year award in the Best Corporate Development Program category, or the Via Bona Award for Responsible Business and Corporate Philanthropy.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
04001 Košice
https://www.deutschetelekomitsolutions.sk/
ID: 3415295  Dátum zverejnenia: 6.4.2020  Základná zložka mzdy (brutto): 1 150 EUR/month