ICT Consultant

Deutsche Telekom IT Solutions Slovakia

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
- Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
- Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
- Identify weaknesses in used processes and eliminate them following industry and internal standards.

Accountabilities
- Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
- Propose and perform regular inspections and improvement recommendations
- Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure
- Restore normal service operation in case of Incident to fulfill SLA/OLA
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation
-Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority
- Assess actual performance of IT infrastructure against its predicted performance. - Any deviations between the two should be understood and proactively remediated, with vendors if necessary
- Create and maintain technical documentation to support IT service
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
-Plan, implement and maintain a stable technical infrastructure to support organization’s business
-Serve as technical lead to provide clear and comprehensive release and deployment plans
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Others
- Failover cluster and Hyper-V (Implementation and administration, L2&L3 support)
- Microsoft Exchange (Implementation and administration, L2&L3 support)
- Active directory| Group policy (Implementation and administration, L2&L3 support)
- Windows OS server (Implementation and administration, L2 support)

Wage (gross)

Minimum monthly salary is 1185€ brutto + variable part of salary + other financial benefits.

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
-Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Education
- Secondary school or University Degree
Experience
- 3-5 years on similar position
Languages
- English language B2
- German language B2 – nice to have
Others
- Teamwork, responsibility, punctuality, self-activity
- Expert knowledge and experience with ICT environment verified by professional level certification exams preferably from multiple vendors
- Complex ITIL knowledge corresponding to ITIL certification
- Project management / Basic knowledge

Advertiser

Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice
https://www.deutschetelekomitsolutions.sk/
ID: 3358569  Dátum zverejnenia: 15.7.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: Minimum monthly salary is 1185€ brutto + variable part of salary + other financial benefits.