Business System Analyst for Automation SSC

Deutsche Telekom IT Solutions Slovakia

Place of work
Žriedlová 13, Staré Mesto
Contract type
Start date

Information about the position

Job description, responsibilities and duties

We are looking for several enthusiastic experts with passion and drive for ambitious global project. As an international company administrating ICT of hundreds customers all over the world we are looking for easier, faster and the most effective way to deliver our services to our customers as fast as possible. Automation Shared Service Center as an elite R&D team is dedicated to this ambition - to be the leader in automated ICT administration. Appreciation of the project is to analyse existing processes, seek for the space and technical requirements for automation, designing and developing the solution and deliver it to the production queue. We are looking for not only developers but mostly for researchers and pioneers of the new era in ICT administration.

Business System Analyst is focused on 'What' (What is the requirement) and 'How' (How the requirement will be implemented) in software development lifecycle.Main role is to understand the business processes, procedures (how the business works) and requirements to identify areas of improvement (problem areas), and to work with the business stakeholders to identify and design suitable solutions, document the functional and, often, technical implementation of the software/IT system. If the solution involves the development or modification of information systems, the business system analyst is also responsible to gather, analyze, and document the business requirements which must be fulfilled by the software.The Business systems analyst also helps to solve problems and issues with existing systems through research of these systems, code reviews, data analysis.

Holds meeting with stakeholders to understand business processes, main business data and their relationship and provides deep analysis
Negotiates, elicitates business need and requirements with customer to guarantee quality of analysis and implementation in wishful output
Translates business needs and requirements into functional and non-functional requirements of the software
Creates requirements detailed documentation incl. requirements changes tracking and high level tracking of requirement’s implementation
Designs system model independent of platform (mostly in UML, behavioral / data models) to have space for customer to choose suitable platform by himself
Provides high level modeling of business processes and main business data for imagination and agreement with customer and developer (using BPM, UML)
Provides project estimates, timeline like total number of development hours, total number of testing hours and bug fixing and report it to customer for budget planning in advance
Provides high level (business) testing of application features, performs system testing as well to avoid bugs and ensure quality of application code
Writes user guides and provides training to power users, describes GUI (graphical user interface)
Writes detailed specification of the system that fulfills business and technical requirements and serve for developers
Creates, prioritize, plan tasks for developers to ensure deliverables within proposed timeline
Works closely with customer and developers, he coordinates them
Keeps business & technical knowledge and shares it with customer and developers (especially in case of personnel changes)
Provides methodical support to customer (assistance, advice to business users for effective usage of the system)
Communicate project status and deliverables to managers, customer with efficiency and accuracy of any progress or delays to keep them informed and let them be ready for managerial decision and project’s adjustment in advance
Makes proposals for optimization of processes by identification of business process improvements, participates in process documentation creation, identifies options for system features improvement, for performance improvement in order to have system efficient for customer
In case of need provides reverse engineering of existing system and its data to build new system from older one
During system operation analyzes issues, problems and finds quick solutions to satisfy customer by running application
Other duties and responsibilities as assigned by higher management (e.g. official presentations, business case model, feasibility study) Manages complex project tasks received from customer and coordinates the or group of developers for tracking timelines and communication
Role of project coordinator in case of small or midsize application development where there is no project manager

Wage (gross)

1 220 EUR/monthMinimum monthly salary is 1220€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

We have an interesting opportunity with a lot of benefits as:

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

The position is suitable for a fresh graduate


Personality requirements and skills


• University degree (minimum Bachelor), specialization in object oriented programming
language is advantage

• Suitable for university graduate
• General IT scope needed
• Previous software development and skills are advantage

• English - advanced – B2

• Understanding of software development lifecycle
• Basic knowledge about Agile/SCRUM methodology
• Analysis and comprehension skills
• Visualization and prototyping skills
• Knowledge of software designing concepts
• Know-how of business processes
• Basic understanding of networks, operating systems and technology system
• Good command over spoken and written communication
• Organizational and presentation skills


Brief description of the company

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

Number of employees

1000 and more employees

Company address

Deutsche Telekom IT Solutions Slovakia
Žriedlová 13
040 01 Košice


Contact person: Ing. Lenka Kiššová
E-mail: send CV
ID: 2966477  Dátum zverejnenia: 7.9.2020  Základná zložka mzdy (brutto): 1 220 EUR/month