WMS Superuser wanted! Join us in DHL!

Deutsche Post DHL

Place of work
Contract type
Start date
Basic wage component (gross) and other rewards
from 1220 EUR gross/month base salary (plus other financial and non-financial benefits)

Information about the position

Job description, responsibilities and duties

- being first contact point for end-users, representing DHL SK IT on a professional level
- supporting end-users using information systems and helping them with reported IT tickets
- determining IT ticket category and priority with regards on operation needs and agreed SLAs
- handling IT tickets using service management system aligned with ITIL processes
- escalating incidents to an appropriate resolver group in case of need and tracking steps of resolver groups to ensure that the incident is solved on time and in a requested way
- taking significant part in communication with users, customers, other resolver groups and suppliers in order to resolve the incident effectively
- executing daily tasks and if needed informing operations about any issues, investigating stock reconciliation differences from IT perspective
- taking part in standard desktop support (user accounts, mailbox setup, connections setup), helping IT teams with testing system functionalities during new implementations
- doing proactive monitoring of IT systems (internal and external) to ensure continuous run of WH operations
- training end-users during IT systems changes, can act as an internal IT trainer

Employee perks, benefits

- working for large international company
- working in a pleasant working environment
- opportunities for personal development and professional growth supported by the necessary educational activities
Further information will be communicated on the personal meeting.

Information about the selection process

The personal data presented in the CV will be processed and stored by DHL Logistics (Slovakia) s.r.o. a DHL Exel s.r.o. in accordance with Act No. 18/2018 Coll. On the Protection of Personal Data as amended. The personal information will be exclusively processed for the purpose of selecting suitable candidates for the advertised vacancy. After the selection process or 6 months the latest after receiving your personal data all your personal information will be destroyed in accordance with the Law.

Expected date of completion of the selection process

20 January 2019 (there are still 4 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1) and Slovak - Proficiency (C2)

Personality requirements and skills

- 2 or more years in DSC warehouse operations as inbound/outbound clerk or similar position
- good knowledge of warehouse operations and processes
- good knowledge of at least one WMS system used in DSC SK
- good HW / SW view (Printers, Scanners, Win7, MS Office, FTP) – advantage
- Oracle SQL or similar query language – advantage
- good communication skills
- incident and service management skills – advantage
- being able to work under pressure
- secondary education
- English skills on intermediate level


Brief description of the company

DHL is the global market leader of the international express and logistics industry, specializing in providing innovative and customized solutions from a single source. DHL offers expertise in express, air and ocean freight, overland transport, contract logistic solutions as well as international mail services, combined with worldwide coverage and an in-depth understanding of local markets. DHL's international network links more than 220 countries and territories worldwide. 285,000 employees are dedicated to providing fast and reliable services that exceed customers' expectations.
www.dhlglobalforwarding.sk www.dhl.sk

Number of employees

1000 an more employees

Company address

DHL Logistics s r.o.
Diaľničná 2
903 01 Senec
www.dhlsupplychain.sk, www.expresnapreprava.sk, www.dhlglobalforwarding.sk


Contact person: Žofia Nádaždyová
Tel.: +421905216740
E-mail: send CV
ID: 3576703   Dátum zverejnenia: 11.1.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   from 1220 EUR gross/month base salary (plus other financial and non-financial benefits)