Site Reliability Engineer

Descartes is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses.

More than 26 000 our customers use our modular, software-as-a-service solutions to
- route, schedule, track and measure delivery resources;
- plan, allocate and execute shipments;
- rate, audit and pay transportation invoices;
- access global trade data;
- file customs and security documents for imports and exports;
- and complete numerous other logistics processes by participating in the world's largest, collaborative multimodal logistics community.

Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world.

Learn more at www.descartes.com

You will be a part of the Global Linux team that secures, deploys, manages, and automates our cloud and on-prem Linux systems. Thanks to your ambition and your technical know-how, you are making informed decisions to build solutions, implement new technology, provide training, and maintain our current production and development infrastructures.

This team consists of several in North America and EMEA regions. The possibilities are to work from offices in Námestovo, Žilina, Ostrava, or remote.

We understand that nobody checks every box. If you meet the majority of the criteria below, we’d love to speak with you!

• 5+ years of experience in SysOps, SRE or DevOps
• Strong proficiency in English
• Strong documentation and problem-solving skills
• Advanced knowledge in at least one Linux distribution (e.g. Red Hat Enterprise Linux, Ubuntu, Debian, etc)
• Excellent Knowledge in at least one Public cloud environment (AWS, GCP, Azure, OCI)
• Understand and manage networking concepts including DNS, TCP/IP, HTTP/HTTPS, UDP, SMTP, FTP/SFTP and load balancing
• Advanced experience with at least one scripting and programming language (Python, Bash, Ruby, Go etc.)
• Hands on experience with configuration management tools (Ansible, Chef, Puppet, etc)
• Experience with monitoring tools (Azure Monitor, Cloudwatch, NewRelic, Prometheus, Grafana, Dynatrace, Datadog, etc.)
• Knowledge of cloud and on-prem security best practices to protect data from intrusion, loss, and corruption
• Knowledge and understanding of ITIL
• Bonus points for experience with docker and containers orchestration such as ECS and Kubernetes
• Implement Request for Changes (RFC) to production systems during off-hours
• Lead incident response efforts, perform root cause analysis and implement corrective actions
• Respond to and resolve tickets in the support queue in a timely manner
• Willingness to learn and adapt new technologies and methodologies

Qualifications and Certifications (preferred):
• LPI Certifications Linux certifications such as RHCSA and/or RHCSE
• College diploma or university degree in computer science or equivalent

• Flexible working hours with a standard 7.5-hour workday
• A pleasant and informal working environment in the new, modern NordCity offices on Poštova in Vlčince
• Free parking in the parking house directly at the building
• Opportunity to work in an international team
• Laptop provided for every employee
• Company mobile phone of your choice (once every 2 years with employer's contribution)
• Referral bonus program
• Competitive salary commensurate with experience
• Family-oriented benefits (wedding, new baby bonus, and additional days off)
• Regeneration allowances, personal and work anniversary bonuses
• Home Office flexibility
• Paid sick days
• Meal vouchers, even while on leave
• Professional development opportunities: English classes, training courses, and conference participation
• Company events (team-building, Christmas party, family BBQ, and more)
• Refreshments at the workplace (coffee, tea, fresh fruit)

Contact person: Michaela Koklesová
Tel.: +421915778405
E-mail: send CV