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Technical Support for EVC (Electrical Vehicle Chargers)

Delta Electronics (Slovakia), s.r.o.

Place of work
Priemyselná 4600/1, Dubnica nad Váhom
Contract type
full-time
Start date
asap. by agreement
Wage (gross)
2 000 EUR/monthSalary conditions are discussed with each candidate individually, due to his experience

Information about the position

Job description, responsibilities and duties

We are looking for a Service Engineer for our service operations in Europe. Your objectives are remote diagnostics and initiation of on-site service activities with the provision of repair instructions and required spare parts. Furthermore, you will be supporting Level 1 Support in resolution of complex technical issues and service requests from ASP customers and you will align identified product problems with Quality and R&D.

• Handling service requests directly addressed to you
• Resolving technical problems forwarded from Level 1 Support
• Initiation of on-site interventions (to be done by service partner (ASP)) and creation of adequate repair instructions and determination of required spare parts, On-site job ASP monitoring
• Participation on creation and updating of content for supporting remote an on-site service activities
• Conducting trainings for level 1 and ASPs
• Remote diagnostics and service
• Occasional on-site support for complex technical issues
• Communication of identified product issues to Quality and Master Service Engineer

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

Power engineering

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• An education degree in electrical maintenance, electro technical services, electrical engineering or related majors
• Good technical understanding and experience with electrical equipment repair (low and high voltage).
• Excellent communication skills in English (spoken and written is essential) - other language skills would be an advantage
• Excellent communication skills
• Excellent understanding of end-to-end service processes
• Good MS Office knowledge

Advertiser

Brief description of the company

Delta Electronics (Slovakia), s.r.o. has a global presence with local business units and partners all over the world.
We are the worlds leading supplier of a wide range of power conversions products, as well as visualizing equipment. We have two production plants in SK - Dubnica and Liptovsky Hradok

Number of employees

500-999 employees

Company address

Martin Michálik - Delta Electronics
Priemyselná 4600/1
01841 Dubnica nad Váhom
http://www.deltaelectronics.sk

Contact

Kontaktná osoba: Ing. Martin Michálik
E-mail: poslať životopis
ID: 4095251  Dátum zverejnenia: 1.10.2021  Základná zložka mzdy (brutto): 2 000 EUR/month