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Place of work
Fazuľová 7, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
1 100 EUR/month
Back office specialist with German language (B1)
Orientačná celková mzda (brutto)1 100 EUR/month
Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.
Role Responsibilities:
• Provides pre-sales and/or post-sales operational support
• Manages order fulfillment
• Researches customer order problems, and delivers solutions working cross-functionally to resolve
• Focuses on delivering a positive Internal customer experience
• Facilitates product and sales information flow – Retail set up sheets
• Drives sales operations process improvements
• Serves as interface for order status and handles order escalation and SKU management
• May serve as primary interfaces with other internal functions, based on BU and/or regional requirements
Role Responsibilities:
• Provides pre-sales and/or post-sales operational support
• Manages order fulfillment
• Researches customer order problems, and delivers solutions working cross-functionally to resolve
• Focuses on delivering a positive Internal customer experience
• Facilitates product and sales information flow – Retail set up sheets
• Drives sales operations process improvements
• Serves as interface for order status and handles order escalation and SKU management
• May serve as primary interfaces with other internal functions, based on BU and/or regional requirements
Osobnostné predpoklady a zručnosti
• Communication skills in English & German in both written & spoken
• Knowledge of Microsoft applications Strong Excel skills
• Demonstrated excellent attention to detail
• Strong analytical and problem-solving abilities, ability to troubleshoot independently
• Ability to work under pressure, adapt to changes and meet deadlines
• Self-motivated and disciplined – driven for results, and motivated by impact
• Knowledge of Microsoft applications Strong Excel skills
• Demonstrated excellent attention to detail
• Strong analytical and problem-solving abilities, ability to troubleshoot independently
• Ability to work under pressure, adapt to changes and meet deadlines
• Self-motivated and disciplined – driven for results, and motivated by impact
Benefity
ID: 3867020
Dátum zverejnenia: 24.2.2020
2020-02-24
lokalita: Bratislava Pozícia: Administrative Worker, Official, Reporting Specialist Spoločnosť: Dell Technologies
Základná zložka mzdy (brutto): 1 100 EUR/month