Place of work
Fazuľová 7, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
1 100 EUR/month

Back office specialist with German language (B1)

Orientačná celková mzda (brutto)
1 100 EUR/month

Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.

Role Responsibilities:

• Provides pre-sales and/or post-sales operational support
• Manages order fulfillment
• Researches customer order problems, and delivers solutions working cross-functionally to resolve
• Focuses on delivering a positive Internal customer experience
• Facilitates product and sales information flow – Retail set up sheets
• Drives sales operations process improvements
• Serves as interface for order status and handles order escalation and SKU management
• May serve as primary interfaces with other internal functions, based on BU and/or regional requirements

Osobnostné predpoklady a zručnosti

• Communication skills in English & German in both written & spoken
• Knowledge of Microsoft applications Strong Excel skills
• Demonstrated excellent attention to detail
• Strong analytical and problem-solving abilities, ability to troubleshoot independently
• Ability to work under pressure, adapt to changes and meet deadlines
• Self-motivated and disciplined – driven for results, and motivated by impact

Benefity

ID: 3867020  Dátum zverejnenia: 24.2.2020  Základná zložka mzdy (brutto): 1 100 EUR/month