Place of work
Fazuľová, Bratislava
Contract type
full-time
Ponúkaná mzda (brutto)
1 400 EUR/month

Technical Specialist - Polish Market

Orientačná celková mzda (brutto)
1 400 EUR/month

  • Provides first-level technical support on Dell supplied client products
  • Identifies and resolves issues affecting customer client systems
  • Uses troubleshooting techniques and tools to identify technical defects/issues
  • Assumes a proactive role in technical support call avoidance by identifying known problems and documenting resolutions
  • Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident

Osobnostné predpoklady a zručnosti

  • Thorough working knowledge of client and network architecture/technology
  • Ability to analyze and solve technical problems related to client products by investigating potential solutions using troubleshooting skills
  • Excellent interpersonal skills
  • Excellent telephone and customer handling skills
  • Fluency in Polish and good English

Benefity

ID: 3865676  Dátum zverejnenia: 28.2.2020  Základná zložka mzdy (brutto): 1 400 EUR/month