Are you a student and do you speak German? Then we are looking for you!Approximate offered salary range (gross)
Dell has been active in Slovakia since January 2003. We started as a centre of sales and customer support and transfer into a business centre supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell.
• Obtain, identify and qualify the customer call and its needs before we connect the customer to the right department
• Properly identify and qualify the customer calls received and forward them to appropriate departments as needed.
• Responsible for all calls, faxes and letters sent to Call Management Group
• Internal customers: Marketing, Distribution, Technical support, Finance, Customer service
• External customers: Dell customers, Dell provider, Suppliers
Essential and desirable requirement
• Intermediate level of German
• Good communication skills
• Customer focus
• Motivation to grow in corporate environment
Learn more about our Career & Benefits