Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.

Ďakujeme za porozumenie.
Zobraziť podobné ponuky

Place of work

Bratislava

Contract type

full-time

Start date

ASAP

Ponúkaná mzda (brutto)

1 400 EUR/month

Pro Support Specialist | German Market

Orientačná celková mzda (brutto)
1 400 EUR/month

Provides first-level technical support on Dell supplied client products
Identifies and resolves issues affecting customer client systems. Uses troubleshooting techniques and tools to identify technical defects/issues
Assumes a proactive role in technical support call avoidance by identifying known problems and documenting resolutions. Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident
Engaging necessary support staff to resolve escalations in as short a timeframe as possible
Attends required technical training sessions and makes effective use of assigned lab time

Osobnostné predpoklady a zručnosti

Fluency in German and good English
Thorough working knowledge of client and network architecture/technology
Ability to analyze and solve technical problems related to client products by investigating potential solutions using troubleshooting skills
Excellent telephone and customer handling skills

ID: 3825936 Dátum zverejnenia: 30.12.2019 lokalita: Bratislava Pozícia: Call Centre Supervisor, Customer Support Specialist, Helpdesk Operator, IT/Technical Support Specialist, Service Technician Spoločnosť: Dell Technologies Základná zložka mzdy (brutto): 1 400 EUR/month